Top 10
Kroger Employee Reviews

Why did you leave Kroger?

We moved houses and distance became an issue. Especially since I usually worked the nightshift

Kroger Interview Questions

1. Give me an example of a time, when you made a customers day by providing excellent service.
2. What do you enjoy about working?
3. Have you ever diffused a terrible situation where a customer was angry, and you solved the problem?
4. ....
See all 29 Interview Questions

More Employee Reviews

1. How has Kroger prepared you in your career

It taught me to respond quickly to customers and anticipate their needs, I learned a lot about interacting with different demographics of people and how to resolve a variety of conflicts.

2. What was enjoyable about working at Kroger

Getting to know the regular customers and building relationships with them.

3. Were you offered any advancement opportunities at Kroger

I was not. I had only been working there for a few months

4. What did you dislike about working at Kroger

Management was not very customer oriented, I would have liked more support when it came to customer service and satisfaction.

Kroger Info

Kroger has its headquarters in Cincinnati, OH. The company was founded in 1883. Kroger has yearly revenues of 101 Billion with approximately 350,000 employees. Kroger is a publicly traded company, trading under the symbol KR. Follow Kroger on twitter at @kroger. Read about the company culture, corporate mission, and discover any job openings at Kroger, by visiting their career page. If you need help finding more information about Kroger, visit their website.

Pros

Getting to know the regular customers and building relationships with them.

Cons

Management was not very customer oriented, I would have liked more support when it came to customer service and satisfaction.

How did this career prepare you?

It taught me to respond quickly to customers and anticipate their needs, I learned a lot about interacting with different demographics of people and how to resolve a variety of conflicts.

Summary

It started off as a very rewarding job, but changes to management made it overall a negative experience. I would have liked to see more focus on customer satisfaction and less focus on getting customers in and out quickly.

Was this Review Helpful? Yes / No
Why you left

We moved houses and distance became an issue. Especially since I usually worked the nightshift

Job Duties

I was a cashier, and I also stocked items that customers put back.

How did this career prepare you?

It trained me to have great customer service and work swiftly and neatly at the same time.

Rate your managers

We got along fine

Suggestions for the CEO

I became more sociable and organized

Advancement opportunities

I was not. I had only been working there for a few months

Was this Review Helpful? Yes / No
Pros

Knowing that I have provided great customer service.

Job Duties

Water the plants, make arrangements, blow up balloons, cashier.

Was this Review Helpful? Yes / No
Pros

Being able to help the customers on a daily basis.

Cons

The managers change nearly every six months, and so do the rules and regulations that they personally institute on the store.

Job Duties

I had several different duties throughout the years at kroger including bagging the groceries, cleaning bathrooms, ordering groceries for a department, stocking shelves, and closing the department for the night.

Summary

It was very long and difficult, but the time spent there helped me gain skills for later in life.

Was this Review Helpful? Yes / No
Why you left

I did not get the schedule until one day before i was supposed to work

Job Duties

I was a cashier

How did this career prepare you?

I know how to handle stress

Rate your managers

We got a long somewhat well, I just thought that they were somewhat disorganized

Suggestions for the CEO

I suggested that they trained their employees better because i did not know many things

Was this Review Helpful? Yes / No
Why you left

I am still employed

Job Duties

To greet an assist customer, and to organize and stock products.

How did this career prepare you?

It has helped me to enhance my communication skills.

Rate your managers

Very well.

Suggestions for the CEO

I worked faster and became more talkative.

Was this Review Helpful? Yes / No
Why you left

Wasn't the right fit

Was this Review Helpful? Yes / No
Why you left

Because I would like a career, not just a job. And I feel like I cannot grow with my current company in that way.

Job Duties

Pricing coordinater, in which I was responsible for all prices changes and reducing free items due to incorrent pricing labels.

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Why you left

I had to move to a different city an hour away.

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Why you left

It was an externship and the program was satisfied

Job Duties

To support the in house counsel with questions they might have.

How did this career prepare you?

My pliability. I am able to wear many different hats and pick up many different things.

Rate your managers

I really enjoyed everyone I did work for. I did most of the work for Beau Sefton and he and I had a similar sense of humor. Stacey Heiser was very kind and gave me interesting work related to what I am interested in. Hilary was hands off but provided good feedback.

Suggestions for the CEO

I renovated the style in which the yearly research binder for Consumer programs were kept. Instead of reprinting it every year, I incorporated a "current as of" row of boxes so only those that need to be updated be reprinted.

Advancement opportunities

No, I was only there for the period of the externship.

Was this Review Helpful? Yes / No
Cons

Never knowing exactly what days and hours I would work until the schedule came out.

Job Duties

Answering customer questions, answering the phone, selling money orders.

Was this Review Helpful? Yes / No
Why you left

I just want a fulltime job and kroger only offers 15 hous a week.

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Why you left

I wanted a different experience, a different environment.

Job Duties

I was a night stock clerk and I stocked groceries.

How did this career prepare you?

I was a night stock clerk and I stocked groceries.

Rate your managers

I gotalong well.

Suggestions for the CEO

To stop double working stock.

Was this Review Helpful? Yes / No
How did this career prepare you?

The people, I worked with, large volume movement, commodities I worked with, responsibilities I was given.

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