jobbite
If you want a career in retail than working at the Apple store is a great move. Apple is an innovative retailer and you'll learn a lot. The problem is a lot of us folk here in the retail store want to move beyond Apple retail and the truth is that's just not really going to happen.
Other than that normal retail downsides like crummy hours and annoying customers.
Great benefits including stock purchase plan. I'm pulling in around $35,000 per year.
Fun products and co-workers but you will work very hard under tight deadlines.
Pay is good.
Awesome products and awesome technology. Downside is that there will be pressure and stress.
I'm happy with the compensation which is around 100,000 and I'm fairly young by the way.
This company pretends to care about it's employees and customers but that is BS. The are only concerned about their secrets and politics.
They pay less because it is supposed to be a privilege to work there. The company is filled with mindless robots that spout the company line without ever giving it a thought.
It seems some people enjoy doing technical support over the phone for hours and hours on end with only a few seconds allowed between calls. This was not my sentiment. Apple panders to the technically unfamiliar and in doing so, we received many, many calls from customers who had absolutely zero experience with any kind of computer. While the customers themselves were a source of annoyance, in the span of a year, I was forced to move to about seven different teams, doing different kinds of support, only to end up back in the same group that I started in. Personal preference for one group or another was ignored completely. Supervisors loved to make light of the corporate-wide inconsistencies and constant changes, writing off your frustration and placing the blame elsewhere.
It definitely wasn't the progressive, casual, nurturing environment Apple portrays itself to have.
Pros: The pay was ok. There was always overtime available. Unpaid vacation time could be taken off pretty easily.
Cons: Atmosphere is competitive, especially between supervisors to have the team with the best numbers. Supervisors are overbearing and constantly hound you about your "metrics". Like another reviewer wrote, they are not at all interested in you carving your own path toward a technical resolution. Support should be done in a specific manner, step-by-step, every time. Also, schedules are determined by your metrics. If you have some long calls that quarter, you're getting stuck with Tuesdays and Wednesdays off.
Pros: decent pay, great team, love the customers and the products, lots of room to set own schedule, calendar, activities
Cons: too much travel, lots of performance pressure (normal for sales)
Base: $45K
Commission: unlimited
If you're a smiling robot, love technology and learning about Apple products--this is a super job.
Pros: Great customers and retail training. Nice discounts. Free t-shirts and lots of freebie software.
Cons: Not for "free thinkers." Don't plan to do anything to improve Apple. Nobody cares about ideas unless they come from corporate hq.
You get to say you work for Apple but the retail side of the business is the "uncool" part of the company. If you work hard there are chances for promotion which is good but don't expect to have a shot working in the corporate office. It doesn't happen. You must know a lot about the products down to the last detail.
$9.45 an hour. No commission.