Top 25
Home Depot Employee Reviews

Why did you leave Home Depot?

Not Enough hrs

HomeDepot Interview Questions

1. What are some of your weaknesses?
2. If you find a problem going on with two different employees, what would you do?
3. Name your three best qualities?
4. ....
See all 38 Interview Questions

More Employee Reviews

1. How has Home Depot prepared you in your career

Help with customers, better managing my time with multi-tasking, learn how to drive different kinds of machinery and becoming a fast freight thrower.

2. What was enjoyable about working at Home Depot

Getting to meet and work with great associates in the retail field.

3. What did you dislike about working at Home Depot

There is nothing I dont like about working at the home depot.

Home Depot Info

Home Depot has its headquarters in Atlanta, GA. The company was founded in 1978. Home Depot has yearly revenues of 77 Billion with approximately 350,000 employees. Home Depot is a publicly traded company, trading under the symbol HD. Follow Home Depot on twitter at @HomeDepot. To get an even further insight into Home Depot, check out their blog. Read about the company culture, corporate mission, and discover any job openings at Home Depot, by visiting their career page. If you need help finding more information about Home Depot, visit their website.

Pros

Getting to meet and work with great associates in the retail field.

Cons

There is nothing I dont like about working at the home depot.

Job Duties

Customer service maintaining aisles in stock safe enviroment.

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Pros

Being able to assist customers who are haing trouble.

Job Duties

Selling plans assisting customers in check out data entry.

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Job Duties

Customer service, cleanliness, putting product on to the shelves, special projects, preparing ad events, making bailes, machine operator.

How did this career prepare you?

Help with customers, better managing my time with multi-tasking, learn how to drive different kinds of machinery and becoming a fast freight thrower.

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Pros

The chance to better myself in aspects such as communication and sales.

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Pros

What I found most rewarding at Home Depot was being able to accurately guide customers in the right direction of a product. When they come back to me and tell me I was exactly right. I feel good because I know my product knowledge and was able to help someonee out.

Job Duties

Cashiering, processing returns, opening store credit card, maintaining product knowledge.

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Pros

I found the relationships I built with the customers to be very rewarding. You really get to know the customer and their projects, which allows you to suggest ideas and help them onto the next project.

Cons

I can honestly say there isnt anything I dislike about working at home depot. I hold the same values and beilieve in what the company stands for.

Job Duties

My job duties were: providing fast, friendly and accurate customer service. Cash register work and some light stocking.

Summary

My time at Home Depot has been great. I have gained a wealth on knowledge. I hope to continue my journey with the company.

Was this Review Helpful? Yes / No
Job Duties

Serving customers, tidying, arranging and replenishing stock and potting plants.

How did this career prepare you?

Helped me to interact with the public and to help them.

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How did this career prepare you?

Working with other department supervisors learning the department and the service desk.

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Pros

The importance that the company places on the customer first and then the associate.

Job Duties

Training new associates. Keeping the department in stock and leading a team to keep the store looking great.

Summary

Exhilarating. I have had the opportunity to grow personally and have been given the chance to teach/train associates which I really love to do.

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Why you left

Not Enough hrs

Job Duties

Helping customers and showing the new employees how the store works and what needs too be done on the check list.

How did this career prepare you?

How to be fast and keep calm under stressful situations.

Rate your managers

I got along well with them never had complaints of my job.

Suggestions for the CEO

How some of the situations of disruptive customers could be handled better.

Was this Review Helpful? Yes / No
Why you left

Not enough lead flow and they didnt really treat their customers the way they should be treated.

How did this career prepare you?

Ive been working in home sales since I can remember Home Depot helped me hone my skills to a certain degree but there really wasnt any teaching.

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Cons

Not a lot of hours, retail, do not really like working weekends.

Summary

Fun place to work but not a place to say is your career.

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Pros

Helping customers find everything to complete their job, renovation or project and creating the customer associate relationship.

Cons

I wouldnt say I dislked, but sometimes not having enough power to satisfy the customer myself.

Why you left

To help better myself and grow within the company. Taken on more responsibility.

Job Duties

Customer service plus 1%. Packing down outside of power hours, Bay assignment, keeping the department clean and organized, transfering and requesting procust with zero on hands and for customer needs.

How did this career prepare you?

They prepared me with the training I was given to ensure when selling to a customer I was satisfied with the knowledge I had gained. Given the responsibility as acting paint supervisor, and dealing with customers on a daily basis.

Summary

My time at the home depot was well spent. I was always learning about new products, dealing with different situations, helping the customers with there shopping needs and also helping out fellow associates.

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Why you left

My current job will not work with my school schedule.

How did this career prepare you?

Taught me good and efficient communication skills. How to deal with different types of customers and how to accommodate them to their specific needs.

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Pros

Meeting with the customers and helping them with all their project needs. Its great to problem solve for the customers and give great customer service.

Job Duties

I have been a pasa at the pro desk and a lead generator. As a pasa my duties were to set up deliveries and give answers to all customers and contractors alike. Make material lists and put them in a quote status.

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Pros

Being able to deliver on their expectation, getting acknowlegement on my work.

Summary

I enjoy working with Home Depot. Gives me the chance to work on my own.

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Pros

Interacting with people and doing right things to help every body . Respecting every body . Being part of a team and adding value to my time . Try to do my best to improve the customer service and achievement of the goal.

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Why you left

Seeking a better fit

Job Duties

Millwork supervisor

How did this career prepare you?

I worked in a warehouse

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Why you left

Not leaving

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Why you left

I need a established company where I can see myself growing.

Job Duties

I process a sale, promotes the Home Depot credit, process the Home Depot credit application and deals with any issue a customer have to make sure they are satisfied before leaving the store.

How did this career prepare you?

As a cashier and a frontline customer service, I gained a lot of experience dealing with a lot of different people.

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Pros

Being able to work in a team environment where we all work towards providing excellent customer service for the customer.

Cons

There was nothing to dislike, homedepot is a great company to work for.

Job Duties

Providing excellent customer service to customers, answering questions regarding merchandise, and working database of special orders.

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Why you left

To take on more responsibility and to grow more within the company.

Job Duties

Customer service plus 1%. Pack down before and after power hours. Bay assignments. Help keep the department clean and organized.

How did this career prepare you?

With all the product training I have been given. Dealing with customers on a daily basis. Given the responsibility of a acting department supervisor when my supervisor was away.

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Cons

The culture, lack of caring for associates and customers.

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Job Duties

I was the Department Head of Kitchen and Bath and I manage up to 7 people at a time, I was responsible for the inventory, sales, in stock, markdown, overall appereance. Acting MOD when needed.

How did this career prepare you?

Becoming a Key carrier has really help me prepare for ASM, it has allow me to run the store when the ASM needed.

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Job Duties

Customer service, sales, cash register operations.

Summary

Great learning experience and a family atmosphere.

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Pros

I find the most rewarding to be solving customer needs.

Job Duties

In the materials department. Taking care of customers and keeping product available.

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Cons

I am currently still employed with Home Depot and believe they are a great company.

Job Duties

I am a bookkeeper. I handle all cash balancing and deposits.

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Pros

When working as a cashier you get to meet a lot of regulars. Just having them come in and ask how things are going, etc, was a great experienced about working at Home Depot.

Cons

When we had dead periods, where there are not a lot of customers coming through and cashiers are just standing around waiting 5-15 mins.

How did this career prepare you?

Home Depot has helped me with my customer interaction skills. I have greatly improved them upon my time at the Depot. I've also learned to be patient, and how to handle customer complaints.

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Pros

Having that constant customer interaction. Having customers explain what their new project was fun since I did learn about things I didnt before.

Cons

Sometimes the mangers werent all on the same page it made it difficult sometimes to know what to do.

Job Duties

I was a casher, returns cashier and back up book keeper.

Summary

It was a fun learning experience but from it I learned I wanted to see what else is out there.

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Why you left

I am interested in furthering myself within this company and I feel very confident in my ability to challenge change and to become the best I can possibly be.

Job Duties

Part-time Cashier is my title and my job duties include promptness, excellent customer service, efficient scanning of products, team efforts, ability to be flexible within many different departments of this store and have a genuine attitude towards wanting to learn more about helping myself so I can be of more assistance to help customers. Cleaning, working the self check-out.

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How did this career prepare you?

I am able to handle the needs of the customers and associates.

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Job Duties

Responsible for driving sales, daily routines, keeping departments in stock and managing personnel.

How did this career prepare you?

I have managed many different departments at Home Depot. For example I successfully ran Electrical, building materials and lumber, millworks, garden, pro services.

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Job Duties

I managed breaks an lunches, provide excellent customer service, can work special services, run cash, help customers locate products, observations, cash increases, audits, zero comm, shrink reports, write ups, call cashiers in for coverage, shift changes, clean up front end and organize, approval for mark downs and mark down sheets, post voids, assisting cashiers, store transfers, special orders, technical issues.

How did this career prepare you?

I have learned how the store run, policies and procedures, put my customer service skills to action. I have moved from a cashier to a head cashier and have also learned how to trouble shoot and how to fix reegister issues as well as how to manage a team in the front end.

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Cons

So far, I have no complaints about working at the home depot.

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Why you left

I'm not really that happy with my current position. I got switched to a different department and am not loving it as much.

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Pros

Seeing the actual impact of my actions. Having a great and responsive team with whom I can rely in.

Cons

I honestly can not think of anything. It is an exceptional company.

Job Duties

Safety training and compliance enforcement. Hazmat compliance. Internal shrink investigations. External theft apprehensions. Audits. Exception report reviews. Coaching and training.

Summary

Very rewarding and satisfying. Help me round out some operational hiccups I was having on the shrink side.

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Cons

It was a fast pace environment that challenged my abilities as a manger on a daily basis.

How did this career prepare you?

It taught me how to not just be a boss but a leader to form partnership to achieve a common goal.

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Pros

Working on a team that is passionate about customer service, and delivering that excellent customer service myself.

Job Duties

Having a working knowledge about the products in the garden department so I could assist customers in the purchase of the items in garden. I am also responsible for keeping the shelves stocked and organized so the customer can find the product that they are looking for.

Summary

I feel that I have learned and developed my customer service skills greatly. Before I worked at Home Depot, I was not that much about customer service. Ever since working at Home Depot, Brett has inspired me to take up customer service with a passion. I have also met many great people working here.

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How did this career prepare you?

2 years of experience in customer service has given me the opportunity to know the products, dealing with customers issues.

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Pros

Building relationships with customers and fellow associates help them to find what they need and make customers leave the store happy and wanting to make come back.

Summary

At the home depot we work on data base . Where you can prioritize tasks .Immediate priority , mid day task and end day task . Delegate responsibilities to team to get job well done and meet criteria.

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