Top 10
Ikea Employee Reviews

Why did you leave Ikea?

To continue my studies, it was a great experience which I learnt alot from and gave me a passion for selling and communicating

ikea Interview Questions

1. In how many countries, do we have stores?
2. Why do you want to work for Ikea?
3. How well do you handle customer complaints?
4. ....
See all 27 Interview Questions

More Employee Reviews

1. How has Ikea prepared you in your career

More alert being more responsible providing help as best as I can.

2. What did you dislike about working at Ikea

The lack of organization in general, having so many lines supervisors at the same time it did not make any easy to complete my tasks.

Ikea Info

Ikea has its headquarters in Leiden, Netherlands. The company was founded in 1943. Ikea has yearly revenues of 30 Billion with approximately 145,000 employees. Follow Ikea on twitter at @DesignByIKEA. Read about the company culture, corporate mission, and discover any job openings at Ikea, by visiting their career page. If you need help finding more information about Ikea, visit their website.

Why you left

To continue my studies, it was a great experience which I learnt alot from and gave me a passion for selling and communicating

Was this Review Helpful? Yes / No
Pros

Providing great customer service to customers booking their delivery orders. In addition, working in a company with a wide, diverse culture.

Job Duties

I was tasked with booking services and deliveries for customers as well training co-workers throughout the store in the services area.

Was this Review Helpful? Yes / No
How did this career prepare you?

More alert being more responsible providing help as best as I can.

Was this Review Helpful? Yes / No
Why you left

I am still going to employed at Ikea. This job will be an addition.

Job Duties

For the first two years I was a cashier. Which was a very important job considering I was the last person this customer was going to see. This could make or break their visit. My primary job was to ring their orders. Currently now, I am a recovery co-worker which takes care of the returns inventory and distributes them back to the other departments within the store. I also work directly with the security, logisits, quality and replenishment specialists.

How did this career prepare you?

I have worked in the field of customer service for 8 years now. Working there has helped me to gain more knowledge in that field.

Was this Review Helpful? Yes / No
Cons

The lack of organization in general, having so many lines supervisors at the same time it did not make any easy to complete my tasks.

Why you left

Because I feel myself overqualified for that kind of job and I will not have the chance of using all my skills if I continue working there.

Job Duties

Customer Services, providing assistance when required, answering general questions directing people into the right departments and offering a warm welcome to the store.

How did this career prepare you?

It did not offer me a real opportunity to work with that role so I rely on my preview experience and academical knowledge.

Was this Review Helpful? Yes / No
Cons

Unorganized management. It was very confusing and overly complicated to have to deal with conflicting views and goals.

Job Duties

Verified all pricing is accurate and that merchandise is stocked and rotated appropriately
Weekly audits of merchandise to determine trends and quantity
Proper storage and handling of all merchandise and materials
Greeted and assisted customers in locating required merchandise
Inspected merchandise to maintain quality and to ensure safety.

Summary

Overall, it was great. I met a lot of great people and got a lot of very good work experience.

Was this Review Helpful? Yes / No