kohls
Employer Reviews
Interview  
Oct 29, 2009
Position
AREA SUPERVISOR
Work Dates
Apr 2005 - Oct 2009
Work Environment

Open-door, supportive, team-oriented,

Review

GREAT MANAGEMENT GOOD BENEFITS EXCELLENT WORK LIFE BALANCE

Pay

ENDING 15.00

Was this Review Helpful? Yes / No
Apr 14, 2010
Position
Sale's Associate
Work Dates
Aug 2009 - Nov 2009
Location
Fresno, CA
Work Environment

Hierarchical, strict, cut-throat, competitive, fast-paced, disorganized, high-pressure, unprofessional,

Review

The first week I was there was fine. Everyone was nice to me and the managers really didnt pay much attention to me. I was hired to work in the juniors department. My first day on the floor, I was on my own, no one trained me. I had to figure out what to do all on my own, and I was doing a good job. Then little by little things started sucking really bad. Instead of just working in the juniors department suddenly i was working three departments! Three! To one person! I dont know if you have ever been to a Kohls but the customers have no respect for the store, they leave piles and piles of clothing in the fitting rooms. That is 3 fitting rooms full of clothing that needs to be sorted through and put away, on top of all that you are responsible for providing excellence in customer service, so while you are trying to get your work done, about every few mins a customer is needing your attention. You also have to make sure all the folds are done and the department looks good. All this is fine if you are doing one department! I would be working the hardest I've ever worked trying and giving my 100 percent, and I still would be displeasing someone. The managers would either be ignoring my presence or complaining about something. At Kohls no matter what you do it is going to need to be re done in about ten minutes because customers are constantly messing up what you just fixed, which is understandable, but we were always under staffed so it made it hard to get everything done. Another thing that bothered me when I worked there is the schedule's! One day I would be working untill 1 a.m. and the next day I would have to be into work again at 8 a.m. giving me only time to sleep and go to work. They are horrbile to their employees! They dont care about you because you are dispensible to them, they could find someone new to do your job in five minutes, because of the economy. Kohls is an evil company, I dont reccomend working there or shopping there. They are constantly tricking you into thinking they are giving you a good deal when in reality you aren't, you could probably get the same shirt in a week from that store at 60 percent less then you spent when they sent you a coupon! They pretend to be a great company but they aren't. Working for them was the most horrible experience of my life. To top everthing off I was forced to quit by them, and I am pretty sure that is agaisnt the law. I worked so so so hard for them, I tried my best everyday and I think I was a very good employee, I feel like I was some kind of threat to them. The managers pullled me aside handed me a piece of paper and told me to write down that I was putting in my two weeks notice and to sign it. They told me that if I didnt do that then they were just going to fire me anyway, they tried to tell me that retail isnt for everyone and blah blah blah. I have no kind words to say about those people or the company itself. Dont work there!

Was this Review Helpful? Yes / No
Mar 2, 2011
Position
Sales Floor Associate
Work Dates
Aug 2008 - Feb 2011
Location
Fuquay-Varina, NC
Work Environment

Strict,

Review

I worked at kohls for 2-2.5yrs and the management treated me like I was equal until I was getting four hrs a week and was being singled out at every chance I got.I was recently fired dont regret getting fired;however, Some of my co-workers waltzed in between 5-30 mins early and never got demonized but when I go in 1hr early I get critized about it by almost every employee. Guess they didnt give a f*ck about there job and was accepted while I felt like I was excluded from there little clique and when it came to promotions, the ones that kiss the bosses asses are the ones that get promoted and the hard working ones(like myself) dont get jack squat! My advice for anyone in north carolina that is in need of employment DO NOT APPLY FOR KOHLS! they arent a good company to work for....

Pay

Starting Salary:7.25/hr
Ending Salary:7.88/hr

Was this Review Helpful? Yes / No
Jun 1, 2011
Position
Misses Associate
Work Dates
Jun 2011 - Jun 2011
Location
Phoenix, AZ
Work Environment

Strict, cut-throat, fast-paced, disorganized, high-pressure, unprofessional,

Review

Kohls is a horrid place to work, there are so many supervisors and managers that it's not necessary, I work on the floor in the misses dept. and I can tell you right now, it's the worst experience ever, not only do you have to clean the misses fitting rooms with piece of crap customers going in with 18 items only to leave everything inside and not bring it back out but you have to do juniors, mens and intimates all by yourself on a stupid saturday morning. Who in their right mind schedules 1 person on a saturday morning till about 3:00 pm until the rest of the crew comes in, KOHL'S does, the supervisors don't do sh** all they do is talk and talk and do nothing while they make you work, these people don't deserve a life, the pay is low, people are stupid, if you kiss up to the managers A$$ then you're IN with THE GROUP, I've never seen a company so dedicated to credit cards in my whole life, seriously, credit credit credit, that's all they talk about, when we open our first credit, over the headset they announce, "we got 1, 96 more to go, and even if you make the credit goal, they keep saying open more, how in the F*** are we supposed to open more when everybody has one, and they only mention the associates that open credits, no credit goes to the floor associates, it's like we really don't matter, if you open these fags credit, you're all set, if not, you're a nobody there, I say F*** with this place and apply at McDonalds, you'll get paid more and maybe have some respect for your hard work, F***ing piece of Sh** Kohls, I hope they go out business, idiots, just plain idiots. DON"T APPLY or WORK AT KOHL'S

Pay

Starting pay: $8.00
ending: $8.79

yeah this is across 5 F***ing years, what a joke

Was this Review Helpful? Yes / No
Sep 8, 2011
Position
Truck Unloader, POS, and run mens and home from time to time
Work Dates
Sep 2009 - Apr 2011
Location
Houston, TX
Review

When i first started working at Kohls I busted my butt going 120 mph and making sure I was standing out since I was just a seasonal hire. I got recognized at first until they started demanding more and more from me. They would have me come in at 5 a.m. unloading the merchandise truck and leave at four. Then they would have me come back in at 10 p.m. for the overnight until 8 a.m. and I would be totally exhausted until I eventually decided that i would just stick it out until I made a name for myself. The reason for this was that I was told if i busted my butt for a year I would get a healthy raise and I did just that for an entire year the same schedule listed above. Then the day came for me to get a raise and on my review I was told that i didn't get enough credit card apps so they only gave me a 20 cent raise. From that day on I swore to work for a better company. I now work for a jewelry buisiness and even with it's cut throat mentality it's head and shoulders above anything kohl's has to offer. DO NOT WORK FOR THEM... EVER!!!!

Pay

7.25 Starting
7.45 ending

Was this Review Helpful? Yes / No
Sep 27, 2011
Position
Department Supervisor
Work Dates
Jan 2005 - Sep 2011
Review

If you like working your a$$ off and doing twice the amount of work as a normal job, then Kohls is for you. They are always understaffed and you have 10 different things you need to do. Management always makes excuses to why there are not enough people working. I have been there for over 6 years, only because of a lack of a different job. It gets worse every year with less and less people and more and more things on your plate to do. Managers ride your a$$ to get credit because they receive a bonus at the end of the year if goals are made. Not to mention after working super hard all year, the raises are a JOKE! Cheapest company ever! Most people will get between .15 and .30 for a raise. Its funny how Kohls profit keeps going up every year, yet we still get sh@t for raises. There are better retailers out there, please stay away from this one.

Was this Review Helpful? Yes / No
Dec 29, 2011
Position
Processor
Work Dates
Dec 2011 - Dec 2011
Location
Middletown, OH
Work Environment

Cut-throat, disorganized, high-pressure, bureaucratic, unprofessional,

Review

Absolute terrible place to work. Constantly threatened and never thanked for work done. Promised incentive for meeting goals but promise never fulfilled.

Pay

Terrible pay. Good vacation package. No chance for promotion.

Was this Review Helpful? Yes / No
Jan 5, 2012
Position
Dept superviser
Work Dates
Nov 2006 - Jun 2011
Location
Chattanooga, TN
Work Environment

Cut-throat, disorganized, high-pressure, unprofessional,

Review

Horrible place to work...they put a lot on the floor associate.they never schedule enough of people.in the mornings they only have 1 person until 10am or sometimes 11 am we are suppose to have a person who gives breaks and lunches but half the time they are in office or to busy doing something else.Mangement does not help they stay in the office and never on the floor unless corp,is coming......stay away from this place....

Pay

I left there making only $10 hr but started a new job making same thing....they will work you to death with no thank you....there is no moving up unless u kiss butt.......or if the managers like u .....stay away

Was this Review Helpful? Yes / No
Jan 5, 2012
Position
Dept superviser
Work Dates
Nov 2006 - Jun 2011
Location
Chattanooga, TN
Work Environment

Cut-throat, disorganized, high-pressure, unprofessional,

Review

Horrible place to work...they put a lot on the floor associate.they never schedule enough of people.in the mornings they only have 1 person until 10am or sometimes 11 am we are suppose to have a person who gives breaks and lunches but half the time they are in office or to busy doing something else.Mangement does not help they stay in the office and never on the floor unless corp,is coming......stay away from this place....

Pay

I left there making only $10 hr but started a new job making same thing....they will work you to death with no thank you....there is no moving up unless u kiss butt.......or if the managers like u .....stay away

Was this Review Helpful? Yes / No
Mar 7, 2012
Position
EMR
Work Dates
Aug 2009 - Dec -0001
Location
Roseville, MN
Review

3 years with Kohl's, I love it. Great discounts, love the merchandise, and hours are very flexible.

Was this Review Helpful? Yes / No
May 10, 2012
Position
customer service/pos/truck/overnight price changes
Work Dates
Sep 2010 - May 2012
Location
Hermitage, TN
Work Environment

Disorganized, high-pressure, unprofessional,

Review

I started out as a seasonal employee. Kohls is only my 2nd job so I told myself I was gonna do whatever to keep this job. I loved kohls to start out. While just getting outta high school and not having in real responibility kohls was great and I had no real need or concern about the pay and still being young and worried about partying and hanging out the 16 to 22 hours a week was prefect. I've recently moved out and matured a lot more partying is no longer a concern and I'm worried about being successful in life. Now I'm realizing I can NOT provide for myself like I need to only making 7.62 a hour. I work my a$$ off and I get no thanks. I am basically a manager or e3 just without the title and the pay. I close registers at night, I work customer service I do everything. And over 2 and a half years I haven't even been named superstar of the month or anything. The hours are horrible. I go from 30 to 32 one week to 20 to 22 the next I can't live off that. If money is a concern this is not the place. If feeling some sense of accomplishment this is not the place.

Pay

7.45 when first hired
7.62 after two and a half years

Was this Review Helpful? Yes / No
Oct 5, 2012
Position
POS
Work Dates
Aug 2012 - Oct 2012
Work Environment

Casual, open-door, competitive, supportive, team-oriented, fast-paced, flexible schedule,

Review

I honestly believe, like some others on here have said, that your experience working at Kohl's varies from store to store. I have been there a little less than two months and I have had a great experience. The management staff are great - if I ever need help, they are right there to assist me and never give me a hard time about it. While I'm really good at getting credit, for the days that I don't, I never get yelled at about it. The managers understand that there's only so much you can do. Some people just don't want a Kohl's Charge . . . simple as that. I only read a few reviews, and not one of them mentioned the scratch offs that we get. Maybe my store is the only one that does them? Not too many places will hand out a jeans, sneaker, or extra break passes. I have about 20 of them piled up. We're always getting some sort of nice thing in our break room, whether it be ice cream, donuts, or something like that.

While I do admit that sometimes it is understaffed . . . especially when fitting rooms are out of control, or we have a lot of customers at the registers with people on breaks or with customers, usually there is always someone to jump on a register . . . even if the E3 does it.

I also received 3 days of training for POS. There's a booklet you have to follow. I don't understand how some of you claim you're not being trained.

Also, working there I have never gotten less than 25 hours, and that was because I requested days off.

PROS - Associate perks - Jean/sneaker/break passes, associate discount, nice co-workers

CONS - understaffed at times, unpredictable scheduling (as far as days and times go)

Like I said, maybe I just got lucky and work at a great store. But again, the management is superb. I can't really complain about any of them.

Pay

Starting salary - $7.60. Haven't been there long enough to get a raise.

Was this Review Helpful? Yes / No
Oct 8, 2012
Position
MJM
Work Dates
Jun 2012 - Oct 2012
Location
Not telling, NH
Review

You've been warned. Most of these posts are true. Kohl's is evil. For the associates. Honestly, I think Kohl's is just stupid. A stupid, stupid company that makes mistakes and takes out its angst on the hard working associates.
Let's start with the credit crusade- It's a stupid system. BECAUSE, if their maniacal plan does work, most returning customers end up being Kohl's card owners SO, who are we supposed to solicit to? There are some days I work and every damn customer has a Kohl’s charge card. How am I supposed to meet my credit goal, if no fucking new customers come into the store? Same goes for e-mail. Stupid plan with gaping holes. Only so many people in a demographic will come to Kohl's and they will almost all be duped into getting a card which ruins their credit score.
It crushes the soul to work at Kohl’s. To get credit makes you a wonderful associate and also a lousy human being, because it means YOU LIE TO EVERYONE YOU SOLICIT TO. You know that these really aren’t deals. “You saved nothing today really! Please take our survey and rate us a 5, you idiot who just got duped” Kohl’s is so good at lying that they are able to do it with a big grin. All those sales? Not really sales. I bet it cost them a quarter of what they sell it for to have some poor kid make it in china. LIES. If you are religious, work somewhere else.
They treat their associates like garbage. They pretend to care about training you before they toss you in on the floor, which by the way is a sink or swim setting. If you are MJM, you better have a good memory because they aren’t going to help you past that first week and will start holding you accountable for mistakes which are INEVITABLE. They train you poorly with computer simulations instead of “wasting their precious time” showing you how to do stuff themselves. If customers are horrible to you, it will somehow be your fault.
IF YOU GO TO COLLEGE, and plan on trying to keep your job after a summer of work, I will warn you now, do not count on it being painless and easy. Kohl’s managers will LIE to you and say you need to come back every 30 days to work but the REAL number is 60 days, which comes straight from corporate, read the fine print. Still, in all of my 60 precious days in which I needed to work only once, it took many phone calls to try and get on the schedule. Because they DID NOT try to help me get hours. Honestly? They don’t give a damn about the college workers. They can and will replace us in a heartbeat without any regrets. They set up systems that we need to follow and then don’t help us when we need to follow the rules. “Oh I’m sorry, I can’t just put you on the schedule. I know you have to come back once in 60 days but there is nothing I can do for you.” The one time they AGREED to let me work, it happened to be the same day I took the teacher exam, the PRAXIS 2, which was stressing enough. I showed up and they said they had no record of me working that day. No one wrote it down and no one took responsibility for the mistake. I went home, after a long drive there, without hours and without the 2 hours of pay I am guaranteed by law to get if I show up when scheduled to work and there is no work for me. When I called later to get on a new schedule, the fact that they refused to let me work before made no difference whatsoever. They still didn’t let me on the schedule. Today FINALLY, I got on only because someone was trying to give up a shift. PURE LUCK. Next Wednesday I would have been INVOLUNTARILY TERMINATED if that piece of luck had not occurred.
Beware of the evil Kohl’s college kids, and work somewhere more reliable instead.
Also, don’t plan on getting any sort of fair hours for the first…..3-4 years? During the summer I got less than ten hours a week and everyone else did as well, except the Kohl’s ancient workers who get AT MOST, 30 hours a week.
BEWARE! The money is not worth the agony of working for this wretched establishment.

Pay

7.85 an hour. No vacation time, no bonuses or perks or anything good.

Was this Review Helpful? Yes / No
Oct 9, 2012
Position
Shoes, Mens, Home, POS
Work Dates
Jul 2011 - Oct 2012
Work Environment

Casual, strict, cut-throat, fast-paced, flexible schedule, disorganized, high-pressure, unprofessional,

Review

I have worked at kohls for over a year now. I started with $7.25 and right now im at $7.39.. REALLY?! The pay really is not worth all the work you have to put into making your managers happy(with credit and email) and customers(picking up their CRAP!)

The only true thing i like about working there is the 15% discount that i use with another 20% and another 20%. And most of the coworkers i work with(excluding managers).

Pros - coworkers, discount

Cons - everything doing with making your managers happy with credit .. did i mention CREDIT???

Not worth it run full force in the other direction !!

so many nights were i just wanna walk
or put in my 2 weeks

Was this Review Helpful? Yes / No
Oct 29, 2012
Position
MJM
Work Dates
Sep 2010 - Oct 2012
Work Environment

Creative, competitive, supportive, team-oriented, fast-paced, flexible schedule,

Review

I have read the reviews written on here and definitely think the experience depends on the store, but as a company, I love the associate volunteer opportunities, the budget for food and prizes for the associates that is updated monthly, the recognition program (including the scratch off passes for jean day, extra breaks, etc). The fact that corporate takes associate surveys and comments seriously is great. I have worked in two different stores and am on my second run working for Kohl's the first lasted two and a half years. I was an at home mom for a while. I liked it so much from the first time I came back.

Customers can be difficult, but Kohl's gives their associates the ability to fix most problems, and any environment where customer service is involved will not be easy, not just Kohl's.

Yes, Kohl's is a competitive work environment. They want their associates to provide excellent customer service and get credit and email. If you are not comfortable with these things, this is not the company for you. If you are comfortable with it then consider Kohl's.

There are computer based training programs, but hands on training as well, there is even a "training mode" on the POS system for extra practice. Also in my current store and the previous location I worked we had brochures around for refreshers on practices for floor and POS associates.

Pay

Pro:
Insurance, adoption assistance, dependent care accounts, discount at Kohl's and other company that partner with them (cell phone, car insurance, etc), flexible schedule, opportunities for promotion, vacation time, vacation buy program for additional days off

Cons:
If customer service is not for you: do not apply
Pay could be better

Was this Review Helpful? Yes / No
Nov 1, 2012
Position
pos
Work Dates
Jun 2011 - Nov 2012
Review

Reading over the comments, and surprised. Thought this was only going on in my store! All the negative things they say are true, if u dont make credit, they cut your hours, the dept. Supervisors are thd only ones that get decent hours, and we do more than them! Management sucks and they talk to you like you are nothing. The customers leave all there mess for associates to pick up. And we have to go through all of this while "smiling and saying hi!" Smh. Ive been here a year and a half, and pray everyday I find something better.

Pay

Starting: 7.25
Current: 7.50

Was this Review Helpful? Yes / No
Nov 13, 2012
Position
pos specialist
Work Dates
Jun 2011 - Nov 2012
Location
Saugus, MA
Work Environment

Open-door, competitive, supportive, team-oriented, flexible schedule,

Review

So I have currently been employed by kohls for 18 months... and recently got promoted to pos specialist... my original position was pos and I was moved up from there. I head all of the specialists and in line for more promotions when they open up. Heed my warning though this company is NOT for everyone. The company is all about meeting credit goal email goal sales goal and getting great store survey reviews. Starting on pos taught me one thing if you do not succeed someone is waiting to take your hours. My original store manager loved me because of my attitude and great customer service abilities. It is only because of him I am in the company where I am today. HUGE WARNING you have to be willing to get credits and emails if not do not apply, also you only get promoted if you are willing to take everything customers and management throws at you and you are well liked by everyone.

Pay

Started on pos at 8.15 where state minimum is 8... got a raise to 8.41 at my review, and currently at 9.20 after my promotion. Opportunity for health and dental even for part time associates, and vacation time is decided on by average hours worked daily

Was this Review Helpful? Yes / No
Nov 18, 2012
Position
ALOT
Work Dates
Aug 2009 - Nov 2012
Location
Stockton, CA
Work Environment

Strict, cut-throat, competitive, fast-paced, disorganized, high-pressure, unprofessional,

Review

Kohls is probably the work place to ever work! One they is way to much favoritism going on that its sickening, Two it is completly unproffessional, Three the bring down your self worth completly with how crude they are when you make a mistake or tell them no.

Lets start with POS (point of sale/cashier). All its about is credit and email. If you make credit you have absolutly nothing to worry about and they will love and or even promote you.(i even had a fellow associate get to leave early to watch football because he was so good at credit) but if you have one bad day or a bad week even They cut your hours from 30 to 9 or even 4. and they will get on you every day about how important it is to make credit and compare you to others or themselves. and if you continue to not make credit they remove you from POS completly because "your not meeting the rerquirments (but little did you know you still have to get/hear about credit in anyother position). Also on POS if a customer blames you for anything or is upset 1. they will essentially do whatever the customer wants 2. even if they stood there and saw everything that happened they will blame you for the upset customer. And you also get yelled in your ear from the walkie constantly about credit and email so you have a 5 hour shift expect 4 hours getting yelled at while your trying to talk to a customer about credit. Also you are talked down to all the time. Your just standing at your register waiting for a customer to come along? "what you doing standing around go fold something!" your folding/fixing cloths? "What you doing not at the register you stray too far go to your register!" you change registers because you ran out of money and they wont get you more? "your at the wrong register you know what register to stand at" completly rediculous.

Now lets start on jewlery. this wont be as long but again CREDIT CREDIT CREDIT CREDIT!!! They expect you to get credit more because you are dealing with expensive jewlery and perfume. and on busy days they only have one person there and if you page for help more than likely you wont get any because no associate is "trained" to help you and the managers are too "busy" so your stuck in a bubble with customers surronding you getting angry because they cant wait to try on a ring. and again if your not busy and you stay in that bubble you get yelled at for not helping but if you move just a hair away to fix/fold something you get yelled at for not being in your bubble. they only spend a day to train you and expect you know instantly know how to do it and if you make a mistake they hover around you for a week criticing everything you do.

Floor associates! asside from the fact they dont tell and or show you what to do exactly it is completly understaffed. they will have one person in misses classics misses updated and juniors, one person in intimates and assecories (wich is very difficult to do alone) one in mens, one in kids and the entire home department, and one in shoes. and thats on a good day. its the worst place to work in my opinion. again CREDIT CREDIT CREDIT! you hear it screaming in your ear telling you to get some as if you have time aside frome folding tabeld fixing racks clearing fitting rooms helping customers and backing up the registers. OH WAIT IT GETS BETTER YOU HAVE A 3 HOUR SHIFT TO DO IT ALL!!! if its your first day it dont matter your expected to know the brands sizes and placing of everything if you dont your an idiot. also if a customers comes up to you and needs help in another department not yours guess what your more than likly the one to help them so not only do you have to know yours you have to know others. and of course on your way back to your depoartment you get yelled at for wondering around too much and dont bother explainging yourself they dont care in their eyes your wondering wasting precious time. so forget trying to use the bathroom your dirty time waster you.

on top of all of this i havent even gotten to the other things...calling out? they will make you feel like shit you could be in the hospital and they would guilt you and ask you if you are sure you cant make it. and all the favorites in the store get 25 - 35 hours while all the other get 4 or 7 even. and all the managers text and or go out with the associates and dont think anything is wrong with it at all ugh just a horrible place to be

Pay

I started with 8.15 now i make 8.87 in 3 years!!!

Was this Review Helpful? Yes / No
Nov 19, 2012
Position
customer service/pos/mjm
Work Dates
Jan 2009 - Nov 2012
Location
California, CA
Work Environment

Conservative, competitive, fast-paced, disorganized, political, high-pressure,

Review

Well, all retail is a drag, especially dealing with customers who expect to be catered too like small children because they are lazy idiots. Retail management draws a lot of losers, especially lazy and mean ones. Kohl's is no exception, but it does depend on the store whether or not you get lucky and get a decent management team or one with lots of bad eggs. The three Kohls that I worked for had managers who stole worker's wages by shortening their reported hours, managers who did little to no work, managers who told you not to call them while they were doing little to no work, managers who spied on you or had spies come in and watch you to report back to them so they could undermine your work and belittle you for their own spiteful enjoyment, and a manager who made me run to the bathroom and back if I wanted a break at all! Really!! Kohls hires some sick, messed up people to run their stores. Yikes, it's frightening when you think about it. No wonder they don't want unions. Workers would indeed rise up and kill the kinds of bosses they hire!! I worked for Kohls because I needed a job and I'm thankful I got one, that is the only positive thing. All the regular joes I worked with were good people. kohls is lucky to have those people. they just don't know how to hire good management to support a good work force.

Pay

9.10 starting; 9.45 end, after 3 years. No bonuses, no real perks. What do you expect, it's retail!

Was this Review Helpful? Yes / No
Nov 26, 2012
Position
Associate
Work Dates
Nov 2012 - Nov 2012
Location
Davenport, IA
Work Environment

Cut-throat, fast-paced, disorganized, high-pressure, unprofessional,

Review

Pros: discounts, most associates are very lovely people, active job

cons: supervisors, rude customers, having to have everything perfectly organized (just so the rude customers can mess it up again), one restroom in the whole store, very unorganized upper staff, etc

I worked there for only two shifts.
when i applied i said my first start date could be 11/25 because i was going to be out of town, then when they hired me one supervisor told me it was okay that i wasn't able to work black friday and then during orientation i was yelled at by another saying that i agreed when i was filling out paperwork to work black friday. they sent me out on black friday w/ no training (my training was on the 25th) and i got yelled at for things that the previous cashier at the register did (had a bag of suspended items, food wrappers, etc) and i also got yelled at for not knowing how to properly close the store.

on sunday i had to get up and be there by 6am and i didn't know about the walkie-talkie so i called the store and the manager that was there yelled at me for not knowing about it. i was told my training would last until noon but then the supervisors decided to extend it to 430, which would have interfered w/ my main job. when i left for lunch i was unable to get back because someone rear-ended my car and they never called me back. so i just stop showing up and they still have not called me back.

Pay

They never discussed wage but it was minimum, they never paid me for orientation (it was three hours) and i still haven't received my final paycheck (it's deposited weekly)

Was this Review Helpful? Yes / No
Nov 28, 2012
Position
sales floor but they put me everywhere
Work Dates
Oct 2011 - Nov 2012
Location
Silver spring, MD
Work Environment

Cut-throat, competitive, fast-paced, disorganized, high-pressure, unprofessional,

Review

Im not that surpised that the store i work at isnt the only one thats is so unprofessional and disorganized! i been with kohls for almost a year now and im so fed up with it. When i frist stared i herad storise from the assoicates that been there longer than me tell me how messed up it was but i didnt listen. The managers are lazy, they do nutthin but want you to do there jo and more. And if your not there favoriate or in there lil clique then you wont be treated fair. And the only way youll get alot of hrs is if you make the most creaits or if youdo what everthey want you to do without you questioning them at all.
I realized that if they give you like 16 hrs and for somereason you have to stay an extra 15 mins, that extra 15 WONT be on your pay check at all!!! when you ring it up tom the managers they try and play you for a fool. Oh and how they treat the people below them is crazy!!! they talk to you like your nuttin and expect you to sit there and take there abuse. If i knew now what kohls would be like before i got hired i wouldn't have applied at all!! SO if you like to be talked to like your the scum of the earth, have your pay check cut, and have to do everybody job including your own then kohls is the place to be.

pros-working with some great people

cons-eveything else that you go through on a work shift.

Pay

Started at 7.35 and now at 7.55
only 2.80 vacation time...-_-

Was this Review Helpful? Yes / No
Nov 29, 2012
Position
Pos associate
Work Dates
May 2012 - Nov 2012
Location
Grand Blanc , MI
Work Environment

Strict, cut-throat, competitive, fast-paced, disorganized, political, high-pressure, unprofessional,

Review

All the other negative reviews are correct, I'm just here to reinforce that kohls is a terrible place to work, simply because they treat their employees like crap. It's true that your experience with kohls varies from store to store, but the one thing that seems to be consistent is the amount of hours you get (or rather, don't get) while working there. I had about 19-25 hours a week until my store hired 90 extra seasonal people in October when I started to get 4-9 hours a week. I'm a poor college student-I can't live off that! And despite the fact that we had 90 extra bodies running around, we were still far too understaffed. I think that most of our costumers have been raised by wolves from the condition they leave the store in- and then 2-3 associates are expected to "zone" the entire store and clean it up.

And don't even get me started on credit. At my store, we were expected to get at least 2 credit apps and 10 emails per 4 hour shift. This is nearly impossible, as almost every costumer already has a charge and has submitted their email a dozen times. We were supposed to lie and say that we were " updating our records" to get them to write down their emails. And even if you made these goals, your prize was not a raise, but a candy bar or a jean day. It's degrading for grown adults to receive candy bars based on job performance.

My store's main manager was actually very nice, but that didn't make up for the low hours, low pay, and extremely high expectations from the management team. Thank goodness I found another job and had to quit working for kohls. I have nothing but respect for those of you that continue to work there on the bottom, putting up with all the crap from the higher- ups.

Pay

Starting/ ending salary- $7:45
Good discount, No bonuses, but lots of candy bars

Was this Review Helpful? Yes / No
Dec 29, 2012
Position
any
Location
Quakertown, PA
Review

Went to work for kohls just to get a good job reference. everything has fallen apart because doing a great job for them (accepting all calls to fill in vacancies due to illness, people quitting, etc.) (also have never been even close to being late), means less than nothing. Now i am being lied to that though i knew and copied (twice) any scheduling, that I was to report for work and since i did not will be marked as "NO SHOW-No CALL" on my record. Caught them once changing the schedule without notifying me---it is posted in the lunchroom and it is your obligation to make note of it----when I stated that the schedule was tampered with, a "supervisor" said they "not supposed to"--what the hell does that mean. Most supervisors do not have proper managerial backbone and are "supervisors" because they can play the catsy, woman bullshit needed to succeed in a lying atmosphere. Don't trust anyone to speak your common sense truth, it is like working in a high school atmosphere with all the women in control and trying to cat-scratch their way to the top by any means possible. Don't work there---pay sucks, make you run around like a mad man (especially if your are "good"), while all the ass licking "do-gooders) leisurely pass through their shifts. On top of it all though, they do not appreciate someone who really cares, just say yes and do it quicker. then bend over.

Was this Review Helpful? Yes / No
Jan 13, 2013
Position
pos
Work Dates
Jan 2012 - Jan 2012
Location
Linden, NJ
Review

I worked there for a brief moment and it was a nice experience. The pay is defintely not worth it the hours...wow.. they give you no hours half of the staff are young under the age kids.Some of the staff that are working there are old and the other half barley comes to work. The manager of the store brings in his wife and baby to hang in the store as if its his home or a hang out spot. The young girls wear clothes so tight like leggins or tights, but instead of the E3 saying something to them they joke around they are allowed to come in looking like people off the street jeans,boots,t-shirts.This is suppose to be a place of business.

Pay

$7.65 an hr..

Was this Review Helpful? Yes / No
Jan 20, 2013
Position
POS
Work Dates
Nov 2012 - Jan 2013
Location
Colonie, NY
Work Environment

Casual, creative, open-door, competitive, supportive, team-oriented, fast-paced, flexible schedule,

Review

So far, i have had a wonderful expierience working for Kohls. I cant understand where all these bad reviews are coming from. Kohls was only my second job, and compaired to my first, they impressed me. They have been flexable with my hours and very understanding when I needed time off for medical problems. I was trained properly, the managers would stop what they were doing to help me if I needed it. Most of the managers are very personable, and my co workers are all amazing people. I have family that has worked for the company for many years and they have nothing but good things to say. As a pos associate, I love the freedom Kohls gives me to put the custoner first with "yes we can". The management can be a little pushy, but i know they are doing it to make sure the customer has a great expierience.

Pay

7.75 an hour (above minimum wage) and great holiday pay

Was this Review Helpful? Yes / No
Jan 28, 2013
Position
Everything!
Work Dates
Aug 2013 - Jan 2013
Work Environment

Hierarchical, disorganized, political,

Review

All I wanted was a part time job. Just 15 - 20 hours a week. I am semi-retired and just need to add to my SS to survive. They make a lot of promises, put you through training and make you feel like you are working at a great place. In the beginning it was promising, but then they start hiring more people and cutting your hours. They say you are doing a great job, and give you certificates, but then all of a sudden you are never on the schedule. What kind of a place is this? If you are NOT doing a good job, then they should tell you that. I have volunteered to work wherever they need help, asked to learn more. They say they are going to start training you in a different dept, but then when the time comes they don't. I am so frustrated! I was an Operations manager for years and never experienced this type treatment of employees. Why hire so many people if you are only going to give many of them 4 - 8 hours a week? It is not worth it!!

Pay

Started at $8.75 (minimum wage). I have been there 6 months and am now looking for another job.

Was this Review Helpful? Yes / No
Feb 2, 2013
Position
Sales Associate
Work Dates
Oct 2012 - Feb 2013
Location
Orlando, FL
Review

I absolutely love working at Kohl's! Everyone was so fun and friendly and immediately you felt like family. Plus, there were so many people who had a parent, child relationship, or were siblings, or were dating. It really made the store feel even closer, which allows better communication, and more work done. Our managers are super awesome! And I love how my job really works around the schedule. I mean I have open availability so I am getting 25+ hours a week. The pay could be better, but that isn't just kohls, that also depends on where you live. I am glad and proud to be a kohls associate.

Pay

Starting pay $7.75, now $7.85 . Discounts: Associate Day shop days (you can also you your 15% discount with these)

Was this Review Helpful? Yes / No
Feb 14, 2013
Position
Many
Work Dates
Jul 2009 - Aug 2012
Location
Timonium, MD
Work Environment

Cut-throat, disorganized, political, unprofessional,

Review

I started in Kohls July of 2009. Management, both store level and district level were horrible. I had an assistant store manager openly discriminate against me, in front of witnesses (fellow associates) and when the company finished their internal investigation, that manager was promoted to store manager of another store. If you're a minority, LGBT or otherwise marginalized, keep looking. This isn't the place for you.

Pay

My starting pay was $7.50 per hour. After three years it advanced to $8.01 even though I had some of the highest employee reviews company wide.

Was this Review Helpful? Yes / No
Mar 20, 2013
Position
Area Supervisor
Work Dates
Dec 2008 - Jan 2012
Location
Dallas, TX
Review

I worked for the company for about 3 years. I enjoyed the job and had a lot of fun. Depending on the store you are at, your level of advancement will vary greatly. I was a customer service/jewelry associate for about 1.5 years, then I transferred to another store and got moved up 3 positions in a matter of 3 months to an Area Supervisor. Kohls definitely did not pay their managers enough. I had a horrible asst and store manager and I was honestly doing multiple level's of management's jobs. I found a great job at a bank now, which pays a lot more and has amazing hours. I learned a lot here. I was 19 when I started working here and left at 22.

Pay

Started out at 8.00 and left at 13.00. I had FT benefits including medical, dental, and vision insurance. Currently making 40K at a bank as a personal banker.

Was this Review Helpful? Yes / No
Mar 20, 2013
Work Dates
Jul 2011 - Mar 2013
Review

Kohls is an okay place hours are not so flexible, I am currently enrolled in college when I was hired my senior summer I had told them I was starting classes in the fall during my interview but when it came time to change my availability the assistant manager ( not the one who interviewed me) gave me a lecture about starting school and how they need open availability.. Anyways even with my availability saying and signed by management that I could not work certain hours on certain days it always seemed I was scheduled one of those days and if I didn't find Someone to cover it it was a point against me. Which is bull.. Also I hate the kohls charge soliciting I always ask twice " do ou have a kohls card? Would you be interested in getting 12 savings a year up to 30 % off and 20 % off now if approved for the charge card?" If they say no then I leave it at that, but for the e3 that's not good enough. They even have te audacity to ask employees to sign up and get mad if we say no and say we aren't being a team player! There was even an instance when I was working the jewelry counter when I had asked a customer if she was interested in a kohls charge while a e3 was near by she said she would and the e3 came over and took her to another register to have her sign up for him under his id number! Then told me I wasn't pushing hard enough for it .. He had just taken the customer I was getting to apply.. Also the hours literally make me sick open one day close the next open the next day it's rough on the body. Also i have a chronic illness that flares up occasionally and i have to call off which i have only done 4 times aince being employees but eeberytine i do they act like it is the end of the world and makes me feel worse about calling in then i already d0. There is also no balance between home life and work they expect it to be your career and top priority while only paying you minimum wage, not only are the managers rotten so are the customers!!! I never knew people could be so hateful about little things such as something ringing up the wrong price and somehow it's the cashiers fault or that they cant get cash back on a return because they do not have a receipt it is pathetic. For the amount of crap I put up with I am not paid enough and the raises are awful there. Is not much room for advancement. The only thing I love about my job is my co workers and the discount.

Pay

7.25 minimum wage 7.49

Was this Review Helpful? Yes / No
Apr 12, 2013
Work Environment

Unprofessional,

Review

There is no communication between the managers or the employees. I started working overnights six years ago. After 3 years my hours were changed to 8pm to midnight. When we got the new digital signs my hours were changed again. Since you couldn't do the ad until the store was closed the hours were 2 hours before close. A few months ago the hours were changed again. Their new policy was to have the ad put up at 6 am. We worked nights because we couldn't work days. So now we are only able to work on the weekends. They said I would get one weekend day but for almost a month now I have not been on the schedule . This is how loyal employees are treated!

Was this Review Helpful? Yes / No
Apr 28, 2013
Position
Jack of all trades
Work Dates
Jun 2010 - Apr 2013
Work Environment

Cut-throat, disorganized, high-pressure, unprofessional,

Review

In 2010 I was desperate for a job. I had to move back home and give up my options for college at the time because money was just too tight. A friend worked for Kohls and convinced me to apply. From the outside everything looks kosher. People smile and shelves look pretty. So I did. If I knew then what I know now I may have begged elsewhere.

When you first start out you better hope you are at a store that still believes training is important. Thankfully my first store did and I was ready to work after three days with my training. They drill their policies into your head and you're so excited to have a new job you don't realize just how much those policies will hurt later. Slowly the real world started to sink in and I started to learn about the personality switches the managers would make. You had your one really good manager who always made sure their staff was taken care of. Then you have your four others who bickered amongst each other and all tried to tell you to do different things. While they're bickering you're going hours without hope for a break. My guess is this became a very widely known complaint because new time clocks were installed asking you when you clock out "Did you receive all your breaks?" Supposedly saying "No" was frowned upon so most of us just lied and said yes anyway.

Well then it came time for me to move so I transferred stores thinking 'This has got to get better.' I finally grew a little confidence and decided that I am not going to lie. When I approached someone about the issue of breaks and why the clock seems to be useless in letting people know about missing breaks I was informed that a certain person assumes that the answer was wrong and adjusts the punches that were 'incorrect.' Yup. Fantastically useless time clock. I've even had hours REMOVED from the clock.

Anyway moving on from the time clock but sticking with the breaks. Black friday is every retail workers worst nightmare no matter what company you work for. My first store it was bearable. My second? In 11 hours I received ONE break. When I asked to use the restroom I was greeted with annoyance and disdain. You'd have sworn I asked to leave for the day.

Hours here are not promised. Oh no. Do not count on affording the cost of living here. One week you'll be favored with 18 hours and the next you'll be lucky to have one 4 hour shift. Or when you do get hours they'll work you small 4 hours shifts...every day. My longest stretch thus far without a day off was probably about 18 days. How they get you is they schedule you one day off per week but give you the least amount of hours possible so on your 'day off' if you are asked to cover a shift you have little choice but to accept for several reasons. 1. You have to pay rent somehow 2. Denying a manager means loosing hours on the next schedule. 3. There will likely be some negative outcome the next time you work.

I have worked for the company coming on three years. In three years I have been thrown under the proverbial bus more times than I can count. A customer who steals daily and is a known tag switcher complains that you actually typed the UPC in from inside the shirt instead of giving them the clearance tags they'd swapped out for? Expect a manager to call you an idiot in front of the customer then basically tell you to ring up by the prices printed on the 20 shirts that were obviously retagged so the customer gets away paying 30 bucks for 300 dollars worth of merch.

Because Kohls has let their customers walk ALL over them their customers are now used to treating an employee like their personal toilet paper. "I know this coupon expired twelve months ago but the store in some other state told me they never expire" Why yes. I will gladly ignore the dates so boldly printed on that coupon. Oh you have another one? Yes okay that is fine. I will also take those shoes you have been wearing for at least a year and switch them for these brand new ones which will most likely require me to touch said shoe. When brought to the attention of a manager that the same customers come in with expired coupons dating back the last six months (as in they saved them up and brought them all in to purchase at once for a high ticketed item) or that the customer purchases items, wears them, brings them back tagless the next week, and purchases more? You get a smile and 'Yes we can'

If you have a weak stomach do yourself a favor and do NOT work in the Customer Service area. I have returned used panties, bras, shoes, personal shavers (with unmentionable things still in it), stained women's nighties, and childrens clothes that had some very foul stains in the diaper area.

I will admit that I have met a few good people in the company. But sadly one or two people doesn't help make a job worth the constant 'Get credit or loose hours' attitude in this store. You'll be badgered at EVERY turn to SOLICIT credits. I have had customers get very angered at my register the moment I say "Kohls Charge". People are -SICK- of being asked by every associate who comes into contact with them.

And when it comes to the 'all stars' of credits..anything goes. For over a year the misdoings of a fellow associate were ignored because they were the super star of credit. In one shift they'd get no less than 10 credits. But then if I was putting in fake applications I probably would too. I brought to the managers attention (the 01, the 02, the 03) that I watched the associate on more than one occasion process a credit app with NO form of ID. I watched the associate pretend to speak to a 'customer' while on the phone with the credit company putting through some poor persons social with out a care that they was ruining their credit.


So if you enjoy being half trained, underpaid, thrown under a bus, abused by customers, denied breaks, closing a store at midnight and showing up for work again at 7am, and getting nowhere fast? Go ahead, apply.

Pay

Starting-7.35 Current 7.88 (yes in three years...) Insurance offered for P/T will load you up with medical bills. You'll get little vacation time since it's based off of hours worked the previous year. Oh but hey...you get an employee discount.

Was this Review Helpful? Yes / No
Jul 10, 2013
Position
POS
Work Dates
Dec 2012 - Jul 2013
Location
Pittsburgh, PA
Work Environment

Supportive, team-oriented, flexible schedule,

Review

I currently work at Kohls part-time as a POS associate. My mom is also an employee, we both love it!! Our supervisors, asst managers, managers and district managers are some of the best management staff I have ever worked for! Kohl's is all about "Yes you can!" and I get to make so many customers happy on a daily basis. I am proud to say I work there because I know they refuse to let customers have a bad experience. I love my co-workers as well and everyone is always so friendly and kind. We have different activities each week ( food for a holiday, wearing sports team apparel, games to play while on break) and also great incentives/games for credit applications. The management staff truly cares about their employees.

The only down part is the pay9min wage), but the discounts we receive make up for it!!
I also receive health/dental insurance as a part time employee which is awesome.

It's a great place to work in Pittsburgh PA!!! :)

Pay

7.25, not eligible for paid vacations/personal days but are offered .
extra money for credit apps/emp. of the month on paychecks
great discounts, allow you to stack coupons during associate shops for extra savings

Was this Review Helpful? Yes / No
Aug 25, 2013
Position
POS, CS, MJM, H and K
Work Dates
Nov 2012 - Aug 2013
Location
Holland, MI
Work Environment

Hierarchical, cut-throat, competitive, fast-paced, disorganized, high-pressure,

Review

I apologize if this becomes a long post, but this will be everything you should know about working at Kohls.

I got hired in as Holiday temp worker in November of 2012. At that time I was beyond desperate for a job, my neighbor told me to apply, and I did. It all seemed pretty peachy. The group interviews were very relaxed, all the managers I had to talk to were pleasant, and getting hired in was a piece of cake.

On my first few days I was given computer guided training videos. 12 hours of mono-toned men and women explaining things that a child could understand. Walking out, I felt like could teach a class myself. The policies will be forever in your head. You can NOT escape them! You MUST follow...or else.
After the computer training I was paired with another POS associate. (pos is just a glorified term for cashier) I was told to observe them and somehow that was supposed to make me an expert. This isn't rocket science. You scan things, bag them, and smile while you do it. Pretty basic, no? I WISH!

When you're a POS associate you are held responsible for making sure the store meets credit and email goals. Depending on the day and/or the sales going on the store has a goal of anywhere from 5-35 credits and 20-100 emails. If you can't get at least 2 credits and 10 emails for every 4 hours worked; you're fucked. As simple as that.
Managers are also 'supposedly' responsible for credits. E3s (floor supervisors) get points for how many credits and emails occur on their shifts. Every E3 has a different way of ensuring their goals are met.
If you're lucky you'll get an understanding E3 who explains the current goal, observes your efforts and leaves you alone. If not...expect your direct superiors standing next to you, spying on your every move and demanding that you ask every customer 'is this going on a kohl's card?' 'did you know you could save (insert % off) by opening one?' 'you also get 12-18 discounts a year! are you SURE you don't want a card?!' 3 "no"s MUST be heard before you're allowed to give up.
Once that's been dealt with, it's time for emails. Simply asking 'would you like to receive email sale alerts? they're great for getting random dollar and % off coupons!' is not enough. You must print a paper, slide it to the customer and tell an outright lie; 'we're updating our email database. write your email down to continue receiving coupons'.

Customers are not idiots. They know emails are not updated EVERY TIME THEY SHOP! They also know that opening a credit card isn't the best way to save a % off. Some will get very upset with you for even asking. If you can't handle irritation; DO NOT APPLY! I have been sworn at, belittled, and accused of "ruining someone's credit score" simply because it's a required part of my job. And if you dare to talk back or counter what someone is raging at you with; YOU are the one 'at fault'. Remember: the customer is ALWAYS right.

Continuing with credit and emails; if you're good at getting them...you will be 'golden' to the managers. This will allow you rewards like candy, jeans and sneakers passes, extra breaks, and the $.50-$1 incentive per credit app opened. Personally, I think bribing adults with chocolate and comfier clothing is a bit pathetic, but...it works.
If you're bad at getting them though; it's a whole different experience. You will be pulled in for 'special coaching' which is basically 10-20 minutes of getting bitched at for your "lack of performance". Some managers are cruel enough to do this in front of your co-workers and even customers that are trying to check out! It's not pleasant. If you want to feel like a failure; go a few weeks without opening a credit app.
Credit and email performance is also tied to how many hours you'll get in a week. If you're good on credits...expect a fully catered schedule of 8 hour day shifts, pleasant managers, and your choice of when and where you'd like to work. If you're doing bad...you're lucky to be on the schedule at all. If you do manage it...expect a few sporadic 4 hour shifts at the most inconvenient times.


In my store I am one of the top 3 credit solicitors. This has made my experience a bit better than most...but it's far from perfect. Any time I have an 'off day' I get publicly belittled. Trying to explain to the E3 that most of your customers already have a Kohls Card, have repeatedly signed up for emails, and did agree to do a survey...isn't enough. They stand behind me and watch as I ring people up. OR, if more than one associate is on the registers they create a little "game". Who will get a credit first? Who will get the most in a shift?! I have free candy and jean passes to the next person to get me a credit!!! ...It's ridiculous and petty.

Being good at credit also means that you won't have as much opportunity to learn other 'floor' positions. I have had to beg and plead to be trained for other areas. And by 'trained'...I really mean; finally thrown in as a replacement for everyone else that called off. I have done MJM (misses, juniors, and mens) and H and K (home and kids) by myself with absolutely no training.

Working a floor department is a pain in the ass. It is assumed that you know where EVERYTHING is, the price, sizing, and sales of whatever item the customer might want, where to find it in back-stock, and that you will take care of it if a customer "changed their mind". This is where the shell shock sets in. PEOPLE ARE FUCKING DISGUSTING! Dressing rooms have been peed and defecated in, mothers will change and feed their babies on benches in the shoe department, whole racks of merchandise will be knocked over by bored toddlers...etc, etc, etc. And don't even bother trying to hold someone accountable. Remember: you're there to PLEASE THE CUSTOMER! Make them happy, get them to keep coming back!

The worst department of all is CS (customer service). That is where the real weirdness begins. People will try all kinds of lies to get what they want. Kohls is a doormat; you are trained to simply smile and say "yes we can!" regardless of the situation.
A customer returns obviously used shoes because 'they fell apart too quickly!'? No problem! Go grab a replacement pair. (we have a customer who has been doing this for YEARS!)
A customer has a stack of email coupons, internet kohl's cash, gift cards, and bitches because the dollars came off before the % and they still have to pay the $1 difference on their $1000+ order. "No problem! Let me go back and price adjust that for you!"
A customer conveniently forgets their % coupon in an attempt to receive the best one? "YES! HERE'S A 30%. sooo sorry you forgot your coupon!"

Expect any and all situations to occur. You're held responsible for fixing it. Change the prices, give ridiculous discounts to people too lazy to read, allow screaming children to hit and slam pin pads, have middle aged people swear at you because "you don't know what you're doing!"....if you're a softy, you will be offended. I've cried, I've wanted to scream and shake people, and I've also had to accept the repercussions of telling someone "NO!".
This position takes balls. Grow a pair before even considering.


Now to the positives:
Depending on where you work the people are amazing. I've made some very close friends and can safely say that I get along with everyone on our staff. The hours are very accommodating and depending on who's trying to switch, I can easily drop or pick up exactly what I need, when I need it.

Most customers are decent humans and once you establish a connection they'll treat you just as well as you treat them. I try to keep in mind that if someone has to get joy from treating me like shit...their life has to be worse than mine.

Stick to the rules, try not to take things seriously, and pick a position that you know you're able to handle. If not; don't expect a perfect outcome.

Pay

Starting salary: 7.45
current salary: 7.62
no vacation time, no insurance.
monetary incentives for achieving credit apps.
15-35% off associate discount and shop days.

Was this Review Helpful? Yes / No
Dec 1, 2013
Position
pos, floor
Work Dates
Sep 2013 - Dec 2013
Location
Ranson, WV
Work Environment

Hierarchical, cut-throat, fast-paced, disorganized, high-pressure, unprofessional,

Review

I wasnt there very long, but it didn't take long at all to realize how crappy kohls treats theirassociates. my managers seemed fine during orientation, than I heard from many associates that they don't get along with the asm. I didn't believe them when they said she'd try to prove you wrong no matter how right you were, or till I witnessed her snide comments. I loved the associates, they were amazing people, but management was tree polar opposite. I'm glad I had a "miscommunication" the asm says with the schedule and had a voluntary termination of work.

Pay

7.55

Was this Review Helpful? Yes / No
Feb 12, 2014
Position
materials handler
Work Dates
Feb 2010 - Feb 2014
Location
Middletown, OH
Review

I work at the on line warehouse. They treat employees like crap. They say ee are listening and we care, it is all a lie. Senority has no benefit. Uper management has now made this most hated place to work. I gotta have job, that's the only reason I stay. Customer order during holiday season was atrocious. Management told us to send whatwas ready and cancel other parts of an order. Their evaluation was based on how many units were shipped, not on quality or customet satisfaction. We were forced to work on thanksgiving day, plus 12 hour shifts, to be unsucessful. This place now is slowly deteriorating its full time force. We are called ful time flex, wherein may get 28 hours one week, 40 another, various start times. Its impossible to live like this. Quite a few of seasoned worker planning a union meetings, and sick out . Don't work here if can avoid it

Pay

Decent wage and benefits , nothing else

Was this Review Helpful? Yes / No
May 20, 2014
Work Dates
May 2013 - May 2014
Location
Sacramento, CA
Work Environment

Strict, competitive, supportive, team-oriented, fast-paced, flexible schedule, high-pressure,

Review

It may look like a nice and great place to work but you have your pros and cons . I have been their for a year and let me tell you if you are trying to maker a living here you are going to have to kill yourself at work. Unless you are full time you will be okay. This job is for people who has a husband or wife or mom and dad who makes all the BIG BUCKS! If you have a parent, husband, wife, whose full time you will be fine here. I know cause I know plenty of associates that work here that are part time that work here. If your own your own trying to make rent go somewhere else like amazon or a retirement home. Don't let these reviews scare you. Hours are bad yes. But you have varies of departments so you can cover pos.shoes. Or home I mean your working extra to make that money for the car payment or whatever. At my store the hours they suck ass. But I always cover shifts. A lot of associates do and why, we want that paper. This is retail this is how it is I suggest if your young have a parent. Wife. Husband making the big bucks this job is perfect if your trying to help with the payments. You can be schedule 6 hours and cover a 6 hour shift and make it 12 that's $100 a week you got . I will leave someday but I'm fine here RN no sonority doesn't count you can miss 0 days doesn't count. I don't think jobs really care . Want more money go to school and get a career. Okay so you miss 0 days but it is for the money you want right ?' Take my advice but as I said this job is not so bad just have to be a hard worker I come from working in fast food now that is a job that sucks ,

Pay

8.00 am hour and after one year you get time off I am taking mine in late 2014 why cause I know after the holidays my pay will be good and my butt will need some relaxing

Was this Review Helpful? Yes / No
Jun 25, 2014
Position
sales associate
Work Dates
May 2013 - Jun 2014
Location
IL, AL
Work Environment

Cut-throat, team-oriented, fast-paced, disorganized, high-pressure,

Review

Where to start ? The people ? Meh Cool. The pay? Awful ! They work You to the bone. They expect You to get a whole lot done in the Few hours they supply You. Leaving as a team? If we are expected to have our departments clean...by the end of the night...There shouldnt be any reason We have to stay to help clean up other associates departments. Overall not the best place to work if your trying to keep ypur stress low and Your wallet full.

Pay

8.25

Was this Review Helpful? Yes / No
Jun 25, 2014
Position
point of sales (Pos)
Work Dates
Jun 2014 - Jun 2014
Location
Downey , CA
Work Environment

Strict, open-door, competitive, team-oriented, fast-paced, disorganized,

Review

store #1360 I was there for a Few months my training Was okay it was not bad. What I didn't. Like is every manager. Has there own opinion on the cupons we can accept or not they are NEVER on the same page they favor alot of the employees my favorite Manager was jason he is the best Gill is intimidating Cindy is So sweet Rosana is one of the worst managers she favors to much she always ignored me and always had attitude one thing I really hated was she always talked bad about one of the employee that had a speech impediment she has a stutter and she always walked from Her and ignored her she would ask questions she would hurry Her up they are great when it comes to the lgbt community they don'tdiscriminate when it comes to that.They do push credits if you don't get credits you don't gdet hours you have to get 2-3 credits per hour and 10 rewards Card per day and they claim to have flexible hours but they don't like working with your hours thats why alot of people left you will most likely. Be part time unless you arelossprevention. Supervisor manager or they favor youI have no complaints about loss prevention. The are all very nice and do there. Job perfectly! oh and BEWARE of gladys she is human resources she will give you false information so when she gives you info double check. With Gill or jason TRUST MEabd make sure you go to lunch. Before. Your 5th hour so let E3.Know your going of they don't answer just go to lunch! Cause u will get written up if you don't go ontime even if it's there fault and if they tell u to do something and u have to go to lunch or your shift is over let them know that!

Pay

8.05 per hour and you get payed every week

Was this Review Helpful? Yes / No
Jun 26, 2014
Position
jewelry
Work Dates
Feb 2014 - Jun 2014
Location
Houma, AL
Work Environment

Cut-throat, disorganized, high-pressure,

Review

The pros are that the workers are friendly and good to get along with.

The cons are low pay, 4 hours a week maybe and new hires get more hours than the old employees.

Pay

7.70

Was this Review Helpful? Yes / No
Jul 10, 2014
Position
Pos and Floor associate
Work Dates
Sep 2014 - Jul 2014
Location
Chino, CA
Work Environment

Cut-throat, disorganized, political, high-pressure, unprofessional,

Review

First of all, kohls is okay. I would not prefer this company to any one else. 0-1 which is the store manager is horrible, he gives not shits about anyone else except for himself. He will have other people do his dirty work for him. 0-2, Rick is amazing ! He genuinely cares about employees and is very understanding, I wish he was the sore manager. He isn't given enough credit for the amount of work he does. 0-3, Marie, she is very strict but she is also nice. She likes to be organized and on top of everything. 0-4, Noor, she stresses everyone out, she threatens associates with a write up if they do not meet credit goal. She is nice but she is also annoying and she shouldn't threaten associates because that isn't right and it is completely out of our hands if the customer wants to apply or not or willing to apply. The supervisors are really nice the only mean one is Nikki, she will ignore you and she will not care and doesn't care about anyone except herself. Joann, she is very sweet but she is also on top of you if you do not meet credit or rewards goal but she will not threaten you. Very sweet lady, and very understanding. Teresa ! She is awesome. You can be yourself around her, she is the genuinely cares about all the associates . She lights up the room or I guess you can say the store. She is underpaid and she is not given enough recognition for what she does. Brian and Lacey, they young, but they are also very very understanding with the solo took of credit and how hard it is, mind you that they are the top solicitors of the stores averaging 5 credits a day. Amanda is cut-throat , she will give you attitude but she isn't mean. She just wants you to be on top of your stuff. She is very firm with customers which is also good. But all in all with the management department of the store , it is very confusing because one manager says one thing and the other says another. customers are dirty, which is not a surprise. But associates pos and floor are awesome, they are nice and friendly and are willing to help you anytime. Hours suck, they are constantly cutting hours. If you call out once or request a day off or two they will give you 0 hours, which is illegal . They abuse their power. This company is bad. They don't care much about the employees. The yes we can motto is more like the customer is right and you are wrong regardless of 'kohls policy.' I cannot wait to quit.

Pay

Associate discounts.

Was this Review Helpful? Yes / No
Jul 13, 2014
Position
floor associate,customer service,point of sale
Work Dates
Dec 2010 - Dec 2013
Location
S M, CA
Work Environment

Hierarchical, casual, competitive, supportive, team-oriented, flexible schedule,

Review

Great place to work!
I'm from food industry and its so much nicer to be able to help customers more with this industry especially if we do not have the item they want.
The return policy here is amazing as well.I love that we don't need any excuses as to why they're returning the item only to know if its good to go back on the floor or not.And we give customers exactly how they paid for things which are some amazing deals to a point that the the customers almost Cant believe their savings.
I also appreciate the recognition to associates given here.I have had my share of compliments at my previous companies in the food industry but after a short amount of time i stop hearing about it from managers because they think i already know. Kohl s managers never stop letting me know that i impacted a customers day which really makes my day.
Love how the management joins the associates in keeping the work place clean when they're not busy with keeping things orderly upfront with customers or at the registers.Encouraging us to get credits with a reward and praise system is awesome even if its just some candy or a jean day pass.It works!

Pay

Pros: opportunity for advancement,you get to learn as a customer how retail works and respect the work that goes into it more.Combine kohls card discounts with you associate ones.Alot of exercise running around the store.Power to the employee to honor prices without having to go to management.
Cons:only two and its the same for all retail stores
1. Beginning of the year after Christmas,hours decrease dramatically.
2. Through out the year there's a need for more associates in the store specifically in intimates,jewelry,home and shoes.Those are high demand areas for customers and sometimes they cannot find some help because the associate is helping someone else.

Was this Review Helpful? Yes / No
Jul 22, 2014
Position
Pos, customer service, sales floor
Work Dates
Oct 2013 - Jul 2014
Location
Rogers , MN
Work Environment

Supportive, team-oriented, fast-paced, high-pressure,

Review

I know I might sound crazy saying that I love my job. But I really do. All of the people are really nice. The management is awesome for the most part. They care about how you are doing that day. They build in special things in June when a bunch of us graduated the managers went out of their was to do something for us. They are very flexable with scheduling and hours. Some of the things I don't like about my job is having to ask every customer who doesn't have a Kohl's card if they would like to open one and some of them are really nice about it and others aren't. One of the biggest problems about the management is they don't communicate with each other very well.

Was this Review Helpful? Yes / No
Jul 22, 2014
Position
Pos, customer service, sales floor
Work Dates
Oct 2013 - Jul 2014
Location
Rogers , MN
Work Environment

Supportive, team-oriented, fast-paced, high-pressure,

Review

I know I might sound crazy saying that I love my job. But I really do. All of the people are really nice. The management is awesome for the most part. They care about how you are doing that day. They build in special things in June when a bunch of us graduated the managers went out of their was to do something for us. They are very flexable with scheduling and hours. Some of the things I don't like about my job is having to ask every customer who doesn't have a Kohl's card if they would like to open one and some of them are really nice about it and others aren't. One of the biggest problems about the management is they don't communicate with each other very well.

Was this Review Helpful? Yes / No
Jul 26, 2014
Position
sales floor
Work Dates
Jun 2014 - Jul 2014
Location
Fairview, OH
Work Environment

Casual, creative, conservative, supportive, team-oriented, fast-paced, flexible schedule,

Review

I don't know what kohls you people are talking about , but mine kohls is GREAT! friendly, flexable, fun ect....

Was this Review Helpful? Yes / No
Aug 2, 2014
Position
Sales Associate
Work Dates
Jul 2014 - Aug 2014
Location
New Albany, OH
Work Environment

Casual, team-oriented, fast-paced, disorganized,

Review

I got a job at Kohls because I need a way to pay for college. It's not bad. Certainly better than working for Limited. It's a very team-oriented environment. If I don't know the answer to a question, I just radio everyone and someone is there within a few seconds to help me out with a customer, a problem, or whatever it may be.
I have a bit of trouble with scheduling. It's difficult to find people to swap shifts with if I need to, but they are usually pretty flexible.
One downside (and this may just be my particular store) most of the associates are GRUMPY! None of them are ever smiling or happy to be there, which makes the environment sometimes a little depressing. My managers are great though, helpful, high energy, trying their best to help their associates, especially the new ones like me.
The training for this job though.... Ridiculous. There are around five hours on online videos, and then they just through you out on the floor. I asked to shadow someone for my first two days until I felt I had a decent enough handle to be able to do what was required without supervision.
All in all, it's an okay, entry level job. Not where I want to stay forever, but it will do for now.

Was this Review Helpful? Yes / No
Aug 26, 2014
Work Dates
Jun 2014 - Aug 2014
Location
Angola, IN
Work Environment

Cut-throat, disorganized, high-pressure, unprofessional,

Review

Pros over other jobs - I didn't have to clean a toilet. That's about it.

Cons - It's all about the credit cards. BUT you're not supposed to call it a credit card. It's a Kohl's card. That's to fool people into thinking they are getting a savings or club card, like the ones you get at CVS or Speedway. Then the hell begins.

When I started I was kind of excited to work there. Wow, I get breaks? Great. The thing is you have to BEG for one. And everyone hears it because you have to wear those dopey radios and earphones. So the whole staff hears that you have to pee. NICE.

The people who shop there are the biggest bunch of slobs and losers. I've never worked around worse customers, and I used to work in a liquor store. They are messy and rude, and in a way, if they get hosed into a credit card they can't afford, it kind of makes me laugh.

I worked in shoes...and that was the messiest part of the store. It was non-stop cleaning up. BUT they expect the shoe person to come up and run register, fold and pick up the changing rooms to boot. Forget it. Not for minimum wage.

And the pressure - every night you couldn't just clock out and leave. NO NO NO. You had to fold and fold and fold, then you got called back to the office, where you were then berated for not meeting the credit goal, the email goal, and the sales goal. As the shoe person I was like, "And this has WHAT to do with me again?!" I'm supposed to pressure people about a credit card while they're shopping for a pair of loafers?! The after hours huddles felt more like a hostage situation.

And then there are WOW WALKS - where you spend an hour walking around accosting customers and then try to weasel them into taking some BS survey on the internet when they get home. If you didn't do your WOW WALK or didn't have good results on one, then it was more berating.

Another annoying this was YES YOU DIDS. Most people got YES YOU DIDs for just showing up and having a pulse. I rebooted the kiosks, waited on people for a half hour or more all the time and never got crap. The E3s use them to play favorites and to also make others feel lower than dirt.

At the end of my time there, I changed my bank account. My last check is in the ether and Kohl's couldn't give a crap less because they direct deposited it into an account that no longer exists and they won't resissue the check. This after telling me it would be mailed. I've never been screwed with my pants on. Thanks Kohl's.

So if you want to "find your yes," say no to Kohl's and work somewhere else.



Pay

7.25 pathetic for an "upscale" store. Want to save money? Pay half for crap from China at Meijer or 1/3 for the same type junk at Wal-Mart!

Was this Review Helpful? Yes / No
Sep 5, 2014
Position
pos/truck
Work Dates
Sep 2014 - Sep 2014
Location
Anderson, IN
Work Environment

Casual,

Review

Worked at Kohls for 1.5 years its all about credit everything from your hours to employee of the month if you dont get these poor people to apply for their card then yiou dont get hours your raises are based on credits and rewards. not to mention the quiet as its kept cant check out friends vbut everyone does not to mention YES WE CAN to everyone but employees been passed over for promotions that i was the best fit for the job only to see people i trained get the postion. very sad company if you ask me not only that the amount of money they make to make a fuss over coupons is just beyond me poor ladies been there 20 plus years only have lifetime 15% off discount to look forward to there is no pension/health benefits unless your upper management sure hope Obama raises the pay rate for us poor workers who watch these big Corps get richer and richer.

Pay

Start pay 7.25 afterr 1.5 yrs only 7.51

Was this Review Helpful? Yes / No
Oct 7, 2014
Position
mix
Work Dates
Dec 2013 - Dec 2013
Work Environment

High-pressure,

Review

Pros
- Easy to get a job! almost always hiring, very easy to get in. I was the only guy who showed up for an interview so for truck i got it easily.
- helpful team, awesome people to work with in store
- very flexible schedule! no matter if you can only work a half day a week or any at all, they work with you amazingly!
- opportunity to advance - most positions are filled with employees of the store, work hard and moving up is very possible.
- forgiving attendance - not sure the exact numbers but you are able to miss and be late far more than most companies before being terminated.

Cons
- Lousy raises - you start at minimum wage (no big deal) but only get a raise once a year after your review and it averages about 10-15 cents per hour.
- No paid vacation - anyone applying after 2012 will no longer get paid vacation no matter how long you work there, excluding higher up positions.
- high work load - you often feel pressured to skip breaks due to the high expectations placed on you when you, and pressure from the company is shoved onto everybody.
- No real training - most of the "training" is some video on a computer that is hardly worth doing, you cant remember the huge amount you are shown once it would actually help you
- expectation to memorize all of Kohls goals - they honestly expect part time employees to memorize there "pillars of success" ect. beyond simply knowing how to deal with customers. though very few people actually do, not helping that they change regularly.
- bare bones crew, always - there is never enough people on the floor, if an area is doing bad they simply pull from another, causing both to be bad. add this to constantly pulling floor associates to the register.

Summary -

After working at kohls I think it was a great first job for me, it was a good learning experience and it paid the bills. However, if you are looking for something for more than say a year or two I highly recommend you look elsewhere. there are no benefits to staying beyond earning more hours and an occasional chance at promotion. After 2 years my pay went up by only around 20 cents, very low in comparison with other retail companies, especially being told constantly how beneficial I was.

Reason I left - minimum wage went up, completely eclipsing my current pay of 2 years, and with no other benefits and only higher expectations, i had no desire to stay. I can get paid the same to be clueless at Walmart with far less pressure and equal benefits. I'm willing to work hard but not for nothing.

Pay

No additional perks.

Was this Review Helpful? Yes / No
Nov 19, 2014
Position
Seasonal POS (Cashier)
Work Dates
Nov 2014 - Nov 2014
Location
Mentor, OH
Work Environment

Strict, cut-throat, flexible schedule, disorganized, political, high-pressure, unprofessional,

Review

First of all you will make -0- Money working at this place. After taxes I would drive to the store, work 5 hours and not even make $25. WHAT A JOKE!!!! The managers hover over you and if you are not working constantly, either ringing up people or folding clothes they bark at you, they want you to ring and if there is no customer they want you to go fold clothes but if a customer walks up and you don't see them the manager will bark at you!!! They really want you to work your ass off and give you NOTHING in return. I have never worked for a company who treats their employees so strict and offer nothing! They say they give their associates a Generous Discount.....well....go ahead and try to use that generous discount and you will find out that you can't combine it with your %off you got in the mail because that has to be used with your kohls credit card and your associates discount purchase can't be paid for with your kohls credit card. REALLY??? Who made up that rule....Morons!!!!! Its all a trick to get you to work there, and if you close the store they want to have a pow wow meeting. Who the hell wants to gather for a store meeting at 12:30am and hear how much money the store made? REALLY!!!! That should only be applied to the managers, the other employees don't really care and want to go home after their 5 hour shift and making a whopping $25.00. The managers also want you to hound the customers to open a credit card, these customer don't want the credit card. And a message to the managers.....The POS staff does not even ask the customers to open a credit card unless the managers are around hovering over them. It is crazy how they want you to hound these poor people who can barely pay their bills to open up a credit card account. Then all the managers have different rules, 1 will tell you to never say "No" to a customer and then when you don't say no and do what the customer wants you get barked at. Makes no sense at all. I have to say this is the worst working experience I have ever experienced. I also got barked at for shopping on my break, 1 manager said I could shop during break as long as I removed my lanyard, another manager said that is an absolute no no. REALLY!!! These managers must have only completed preschool work training. JOKE JOKE JOKE of a job. Oh 1 more thing is that during the seasonal season they hire a bunch of people and only give them maybe 8 hours a week and they cut the permanent employees hours. Don't we all want to work to try to accumulate some money? What is the point of having all these people with only a couple hours a week?......Oh, it is to benefit Kohl's of course, its so when they are really busy they call all the cashiers in to work. Whatever benefits the company, not the employees.

Pay

I have nothing good to say about my brief time working at Kohls!!!

Was this Review Helpful? Yes / No
Dec 20, 2014
Position
Sales Associate
Work Dates
Nov 2014 - Dec 2014
Work Environment

Hierarchical, team-oriented, fast-paced, disorganized, high-pressure,

Review

I have worked for several companies prior to Kohls, many of which I worked on the management side. Some have been positive experiences, others have been less so, Kohls falls into the latter category. First, I would like to commend SOME of the staff for their diligence and helpfulness, while others need a new lot in life. Not that Retail is anyone's end goal, but some people aren't cut out for it...even for a few months. E3's on the other hand are the bane of my existence. E3's are what normal stores refer to as "managers on duty", in Kohls world they're nothing but Credit Pimps, whose goal is to make you nothing more than their Credit Whore. I'm not naieve, in this day and age a good chunk of a store's income comes from in-store credit cards with a 20-25% interest rate. With so many people shopping online, it's only natural to want to maintain an even revenue stream and clear company recognition. I get it. What I don't abide is the constant berating and harassing of both employee and client to "get those 'C's". When we have a line running circles around the store and you're shouting "back up to mens" in my ear, it's insane to think a proper followup is "don't forget about those 'C's everybody. We need those 'C's."( A typical credit card opening takes between 5-10 minutes, longer if corporate approval is required.) I have pulled my earbud out more than once to stop myself from responding something snide.
I pride myself on being a people person, even artificially so. I, however, have now seen the limit to my personable personality. Semi-affluent, middle eastern women and elderly, retirees have shown me the absolute end of human decency. The holidays bring out the best in MOST people, but it can also send the dregs of middle-class, suburban society crawling out of whatever swamp they call a home. Arguments over imaginary percents off, the potential for a damaged product (ex. a Frozen doll that has a single loose strand of hair) and coupons expired 6 months prior. I appreciate a "can do" attitude, but a healthy dose of "fuck you" can work wonders as well.
Finally, and I have purposefully left this last, is the incentive. I have left this last because as of today I have not received a single paycheck. I have been employed for over a month, and have still not received payment for services rendered. I don't even know how much I make per hour. I have asked several people in authority, and have been told the same "I don't have your file." I have taken out over $600 in cash advances to have something to put in the bank. I was told in my interview that they start considerably above minimum wage, and several other new hires mentioned $8.55, this has been my assumption when taking out advances. If it ends up being less than 8.55, there will be new issues to be dealt with. I took this job to afford a new car, not because I was bored over the holidays or because I couldn't get a better, higher paying position in a more stable market, but the store was less than 2 miles from my home, and I need the vehicle before the beginning of the upcoming semester, to be able to go to my real job. (being both a student and a teacher, reliable transportation is a key factor). I have worked no less than 30 hours every week that I have worked, and have quite literally nothing to show for it.

Overall, I have not enjoyed my time at Kohls and I hope that there are improvements after my seasonal employment. I can say with complete certainty, that I will never open up a "C" no matter what the percent off.
Merry Christmas!

Pay

Pro: Decent holiday hours, friendly associates, decent prices/deals

Cons: You may not get paid, you may sell your soul for a credit card, you may go to prison for murdering a customer.

Salary: I still don't have a fucking clue.

Was this Review Helpful? Yes / No
Feb 4, 2015
Work Dates
Feb 1995 - Feb 2015
Location
Indianapolis , IN
Review

Kohls suddenly stopped paying all part-time associates vacation and personal days. In effect, this is a pay decrease for all part-time employees of over 7%. They clearly do not value part-time employees, especially long term employees.

Pay

Started at minimum wage. Used to have medical for part-timers- but that stopped 2 years ago. Used to have vacation and personal days based on years of employment. This stopped Feb. 1st 2015.

Was this Review Helpful? Yes / No
Feb 16, 2015
Work Dates
Sep 2000 - Feb 2015
Location
Apple valley, MN
Review

I have worked over 15 years with this company par-time. It's retail but what helped were the benefits: life and health insurance, vacation hours, flexible hours, etc. However, last year they eliminated part-time health insurance and now they dropped the bomb with no more vacation hours. Now we get wellness hours -- what a joke! I went from 107 hours last year to a maximum of 36 hours this year. After Christmas my hours were cut so bad I had to use 25 hours of "vacation" so that leaves me with 9 hours for the year. Retail is hard. Long hours, demanding supervisors, not to mention dealing with the miserable, whiny public. They definitely have changed for the worse when it comes to their employees. Obviously, they don't value the people who work for them and keep their over-inflated salaries in tact!

Was this Review Helpful? Yes / No
Mar 11, 2015
Position
Midwest
Work Dates
Dec 2009 - Mar 2015
Work Environment

Strict, fast-paced, disorganized,

Review

This company truly does not value employees. It is sad they pay minimum wage, took vacation and personal days away from long term part time employees. They have socialist sounding ( health wellness days) which is a measly 18 hrs which is like 6% + decrease in pay overnight! They have money for new 2 fridges, remodels, tv in break room that plays socialism brainwashing agendas on half of it so you can't even watch a program on break. High goals, no consistent hours. You solicit heavily. You don't get credit you don't get hours. The management is overworked and there are no incentives worth mentioning. I've work for this company 5 years because the one good thing " they Are flexible with schedules" Super high turn over including management. I've be in retail for twenty yrs and this company is progressive in a bad way!

Was this Review Helpful? Yes / No
Mar 11, 2015
Position
Midwest
Work Dates
Dec 2009 - Mar 2015
Work Environment

Strict, fast-paced, disorganized,

Review

This company truly does not value employees. It is sad they pay minimum wage, took vacation and personal days away from long term part time employees. They have socialist sounding ( health wellness days) which is a measly 18 hrs which is like 6% + decrease in pay overnight! They have money for new 2 fridges, remodels, tv in break room that plays socialism brainwashing agendas on half of it so you can't even watch a program on break. High goals, no consistent hours. You solicit heavily. You don't get credit you don't get hours. The management is overworked and there are no incentives worth mentioning. I've work for this company 5 years because the one good thing " they Are flexible with schedules" Super high turn over including management. I've be in retail for twenty yrs and this company is progressive in a bad way!

Was this Review Helpful? Yes / No
Mar 17, 2015
Position
Associate
Work Dates
Oct 2014 - Mar 2015
Location
WILLIAMSPORT, PA
Work Environment

Cut-throat, flexible schedule, disorganized, high-pressure, unprofessional,

Review

After reading everyone else's stories, I have no need to elaborate. Evidently, it doesn't matter what store you work in or in what state, every Kohl's has all of the complaints listed. It's a horrible company to work for, work anywhere else.

Pay

Minimum wage, no benefits, free half assed food days now and then, mainly for the pm shifts when am shifts do more difficult work, crappy equipment

Was this Review Helpful? Yes / No
Mar 22, 2015
Position
warehouse/back room/clerical
Work Dates
Jul 1987 - Jun 2006
Location
Milwaukee, WI
Work Environment

Casual, strict, cut-throat, competitive, fast-paced, disorganized, political, high-pressure, bureaucratic, unprofessional,

Review

When I 1st worked at Kohls their company statement was a "family orniated place to work". That's the biggest line a bull I ever heard. The favoritism at Kohls is horriable and the co lies to your face. You get no support for anyone. Your training is one day and they expect you to know everything about the job and the co rules,and if you have a family like I did when my father had a heart attack you can expect to get written up the day you come back.I and many other people who worked there could write a book about the place and most of it would not be very good. That's the reason the Co. has such a huge turn over all over the country. If you ever need to have surgery you shouldn't expect your job to be waiting for you. I had a H.R. manager ask me if I could work with a "bitch"? Now I'm sure he knew that was illegal!!

Pay

$3.07 -$19.30 I got 4 weeks of vacation and 2 personal days. I was employee of the month 3 times and I believe they stopped that . It's just a average to below average place to work. the only reason people stay there is jobs are hard to find.

Was this Review Helpful? Yes / No
Apr 14, 2015
Position
Floor/Sales Associate
Work Dates
Jul 2014 - Apr 2015
Work Environment

Competitive, supportive, fast-paced, flexible schedule,

Review

Working here has made me an angry, frustrated person. Some customers have no respect for you, you give and give and give, and its not enough. They will walk all over, and disrespect you, even if you're bending over backwards for them yet they will still get angry at you over things that you have no control or say in. They will still trash your department, rip, break, and tear the products, scream at you, and ask you to risk your job for a damn coupon. Most of the time they will come in and get upset at you(even if you're low on the totem pole)because they made an ass out of themselves by NOT READING something, they don't understand it, they just want to step all over people to get what they want. When you try and tell them they can't do something(no matter how polite you are)they suddenly turn into a 13 year old girl that just got told she couldn't go out. A fit is thrown they make a poor argument, and act as if because of the fact that they spend an obscene amount of money they know so much better then you, and you don't know what you're talking about. You are the lower-minimum wage earning-life form that they found on the bottom of their shoe. It is ridiculous and mortifying how poorly they treat the employees at my store. They want to get angry instead of accepting that they lost a ten dollar off coupon, or that there are rules, THAT THE EMPLOYEES WORKING AT THE STORE HAVE NOTHING TO DO WITH, you don't like it, take it up with the corporate office. Now the customers that are nice, or understanding, are very rare, which is frustrating. The nice customers, deserve awards. On the plus side, my team is an actual team. I work with wonderful people, their smart, opinionated and patient. A lot of my co-workers, are very sweet and very willing to help. They handle their positions with grace and knowledge. however the communication with programs really needs work.

Was this Review Helpful? Yes / No
May 11, 2015
Position
freight/sales floor associate
Work Dates
Aug 2014 - May 2015
Work Environment

Hierarchical, casual, cut-throat, fast-paced, flexible schedule, disorganized, political, high-pressure, unprofessional,

Review

Every negative I have read here has been experienced or witnessed by me in the short time I've worked at Kohls, a store I love to shop in. The only thing I can't complain too much about are the hours assigned to me. Although they are inconsistent I do get enough probably because I am willing to come in at 5 am to be on the "freight team" (during which we are yelled at to "pick up the pace") When that is done we haul the merchandise out to the floor. How this is done depends on who you are working with. Sometimes it is nothing more than throwing the stock on the fixture. Shirts with an E-sign for jogging shorts- who cares. My immediate supervisor should have been a drill sargent in the Army, she is the rudest person I have ever worked for. I have asked twice to speak with supervisors and both requests have been ignored. Everything said here about "Recovery" is true. 2 or 3 associates to clean up the entire store. I have folded a fixture neatly only to come back a few minutes later to find the clothing messed up again. Fitting Rooms!!!!!! Do people throw their clothes on the floor in their own house? Heaps of jeans turned inside out. This would not be as aggravating with the proper staff. Walmart is neater What staff are allowed to wear to work is unbelievable. and Credit, Credit, Credit. Good job! Ding Ding! While the floor associates are killing themselves cleaning up after the customers. But when the bells aren't dinging, the POS associates are being told "unacceptable" and actually told that the ones who get the most credit will get the most hours . That they can't afford unproductive workers. The pay is terrible but to be honest, I wouldn't be happy if they were paying me $20 an hour.

Pay

Pros: flexible schedule. I have never had a job where I can decide when to take time off (except for peak seasons), being able to stack discounts, most coworkers are congenial. Cons: every thing else

Was this Review Helpful? Yes / No
Jul 18, 2015
Position
Customer Service
Work Dates
Jul 2014 - Jul 2015
Location
Horseheads , NY
Work Environment

Casual, competitive, fast-paced, high-pressure,

Review

So I've worked at Kohls for roughly a year now and I can honestly say that the store and me have a love/ hate relationship. I mainly work in customer service and occasionally I'll get to do MJM (misses, juniors, mens) or POS. I like customer service when it's busy. Believe me or not, I really enjoy having a lot to do and having little to no room to walk because of all the returns. Yes, I'll admit it can be repetitive and sometimes the customers are enough to make you want to shoot yourself but it's not too awful. I actually have done customer service so much that I am not comfortable doing POS. I'm not used to it and the whole credit soliciting thing, is not for me. I can never get anymore than 2 people to sign up out of a 4 to 5 hour shift. It sucks because I really do try. And I hate when our E3's come out and nag me about it as if I don't already know. It makes me feel like a bad employee to be honest, but at the same time they have to know I'm never up front on register so it's different for me. I really do like everyone I work with though. I think our E3's and 27's are very nice and highly understanding. At the moment, I'm currently having an issue with scheduling which is upsetting me because I feel like their not respecting my availability so I have been searching for another job because of that. Kohls can be a fun place to work, it's really all about attitude. You can't let anything the customers do or say get you down. Also, it's important to know that if you are really trying your best then that's all that matters.

Pay

Currently I make $8.50 per hour. I am not aware of any vacation time, bonuses or reimbursements received. I don't actually shop at Kohls much simply because I am in college so I only work 10 hours a week max, so my money is short but we do get discounts.

Was this Review Helpful? Yes / No
Jun 28, 2015
Position
pos
Work Dates
Dec 2014 - Dec 2014
Location
Albany, OR
Review

I really have enjoyed working at Kohl's. In one month I will have been there for a year, first at the Salem Kohl's then at the Albany one. I have heard some horror stories but I loved working at both of these places. Not everyone was my favorite but my bosses were kind and defended me when customers were bad. As it is a retail job black friday and the customers can sometimes be "special" but really I like working here. I find that when people complain about the store being run bad it's because either the bosses stink or the people are not reading the details on their coupons and being denied.

Up in Salem my boss came back to work after having his appendix removed and tore out all of his stitches when he thought one of our coworkers was in danger on her way home. In Albany the bosses have defended me from some interesting characters and unfair working conditions. Sometimes they do want you to work crazy hours but I find over all people usually will switch some hours with you and it's way better than working at mcdonalds or walmart.

Pay

Minimum wage, usually part time. No pay but you can take off time. You get discounts and you get small bonuses for getting credits. Not to mention they do fun prizes! I have won a 50% chair and 20$ worth of cash in small contests.

Was this Review Helpful? Yes / No