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I have read all the reviews from Kohl's associates and I don't know what store they're working at, but I personally haven't had that bad of an experience. And I have talked with other people I work with and we all seem to agree that we enjoy working there, but the only problem is the pay just isn't cutting it. Yes we are understaffed as some of the other reviews mention, but unlike other stores you are not expected to keep your department in an unreasonably perfect condition. They just expect you to work hard and get done what you can. As a cashier, you are pushed to get credit like crazy. I really do like working at Kohl's though. They do their best to take care of their employees and are a company with overall great morals. You get an absolutely incredible discount. I have heard employees at Target get only 5% and if they have a Target charge, their Target charge discount of 5% can't even be combined with this. At Kohl's you can combine sometimes up to three discounts: your employee discount, a special associate shop pass, and a general public coupon.
Pros: Do their best to care for their employees, great discounts, laid-back, high expectations for employees but not unreasonable, ensure that you are trained for the job you are doing, managers are always just a phone call or a headset away to ask questions. You are empowered as an associate to take action and assess a problem and make the right decision. They are so flexible with your schedule. If you need off, as long as you don't abuse the power, you are always able to just simply right in a book what days you need off within 2 weeks of that day and they will honor that 99% of the time.
Cons: Understaffed so you must accept that your department will never be in absolutely 100% perfect condition. Low pay. High pressure on associates to get credit and e-mail.
Started at minimum wage. They give raises annually. They sit you down and assess what you have accomplished over the year and give you a raise according to what they think you deserve. Mine was like 17 cents I think.
Horrible place to work...they put a lot on the floor associate.they never schedule enough of people.in the mornings they only have 1 person until 10am or sometimes 11 am we are suppose to have a person who gives breaks and lunches but half the time they are in office or to busy doing something else.Mangement does not help they stay in the office and never on the floor unless corp,is coming......stay away from this place....
I left there making only $10 hr but started a new job making same thing....they will work you to death with no thank you....there is no moving up unless u kiss butt.......or if the managers like u .....stay away
I found out that the part time job I applied for was just temporary, although the internet listing for the job did not state temporary. I was also told that if I had an acceptable job performance, good attendance, being on time etc., that I would be able to stay on as a part time associate. After never missing a day, being on time, and never having a complaint about my performance I was terminated after the Christmas season.
Kohl's sets unrealistic goal's for cashier's to obtain new credit card customers, and e-mail addresses. The pay is terrible, and there are no full time employees except for store management. The company wants cashier's to ask each customer 3 times to open a new credit card account. If the customer says no the first time, you ask again. If they say no the second time, you ask again a third time.
Absolute terrible place to work. Constantly threatened and never thanked for work done. Promised incentive for meeting goals but promise never fulfilled.
Terrible pay. Good vacation package. No chance for promotion.
I picked up the Kohl's job as a secondary job to make some extra money, but I was also looking for a different, more secure job with a company. I'm glad I didn't quit my other job because after over 6 months I'm tired of the work there. Cashiering is repetitive. I like being active at work. Unfortunately, I am unable to do another area of work there. They scheduled me for different things a few times but only because they were short handed.
One big issue that annoys me about Kohl's is credit and e-mails. I believe they put this above customer service. They require employees to ask a customer 3 times if they would like to sign up for a Kohl's card until allowed to give up. If a managers sees you are lacking on credits they will go up your ass and inform you that you need to get credits. The same goes for email. Depending on the goal for that day, you are required to get a certain amount an hour. A manager once told me I needed 10 an hour. Emails should be easy but a lot of customers are actually uncomfortable giving out their email. To make it worse, managers started requiring us to ask for secondary emails.
When I got my first review, I was told I give customer great service, BUT lacks credit. I only got a 4 cent raise. I was never late and didn't call out. After my review, I started to feel discouraged because even though I cared about customers and went above and beyond to make them happy, I was being recognized just because I rarely got over three credits a shift.
I have a few other issues with the card, one being that we cannot give a customer a discount unless they are approved. In today's economy being approved for credit isn't very common. In fact, most of my credits were not being approved. Another issue is the amount of coupons that Kohl's send out already that make it nearly impossible to find someone that has no discounts. For example, a customer is signed up for emails and they received a 20% discount and do not have a Kohl's card. She comes to the register and I offer them 20% off to sign up for a Kohl's charge, she is not interested since she already has a 20% and has no need to sign up for a card. Even after explaining the benefits, most customers don't care about future purchases.
Hours are not consistent what so ever. One week I can have 28 hours and the next have 8. But there is always opportunity to be called in and pick up shifts. The trouble is finding shifts within your availability.
Overall, I can't say it's a horrible place to work, specially since I have only extensive knowledge on the register. But I have my days where I do not want to be associated with them anymore out of annoyance. I am fortunate to have a good group of employees and my store manager is fantastic. There are managers there though that give associates a hard time. I only recommend Kohl's as a first job or if you are qualified to be a manager I'm sure the pay is worth it.
Starting: $7.35
(8 months of service) Current: $7.40
I am a seasonal employee here and have loved it since I started in October. I hope to keep working here. It may not be a whole lot of hours but I started 7 cents above minimum wage even though I was seasonal and if I am kept on I get 10-30 cents above minimum wage. We got a new manager in November but the new manager and the old manager are really great!! All our assistant managers and pos specialists are really great and helpful. This kohls does not require you to get credit apps or emails and does not base your hours on it. My managers are always really supportive of everything and dont ever tell me Im doing a bad job or anything like that or look down on me. They just give me tips to do better and congratulate me on a good job.
Truck Unloading, replenishment, merchandising some customer service experience on sales floor.
Other than having a job, there were not any pro's. Training was completely inadequate, compensation,...minimum. Hours varied from zero to 20 from week to week.
Kohl's Corporation promotes the negative culture of their company. Across the board, nationwide, Kohl's reviews from it's employees are awful. During the current economy, Kohl's has taken advantage of the highly, overqualified number of people in search for jobs. I am an older person and have worked for several different companies, and I have never worked for an organization that is so disorganized, unprofessional and inconsiderate as the "core" management at Kohl's.
If you like working your a$$ off and doing twice the amount of work as a normal job, then Kohls is for you. They are always understaffed and you have 10 different things you need to do. Management always makes excuses to why there are not enough people working. I have been there for over 6 years, only because of a lack of a different job. It gets worse every year with less and less people and more and more things on your plate to do. Managers ride your a$$ to get credit because they receive a bonus at the end of the year if goals are made. Not to mention after working super hard all year, the raises are a JOKE! Cheapest company ever! Most people will get between .15 and .30 for a raise. Its funny how Kohls profit keeps going up every year, yet we still get sh@t for raises. There are better retailers out there, please stay away from this one.
When i first started working at Kohls I busted my butt going 120 mph and making sure I was standing out since I was just a seasonal hire. I got recognized at first until they started demanding more and more from me. They would have me come in at 5 a.m. unloading the merchandise truck and leave at four. Then they would have me come back in at 10 p.m. for the overnight until 8 a.m. and I would be totally exhausted until I eventually decided that i would just stick it out until I made a name for myself. The reason for this was that I was told if i busted my butt for a year I would get a healthy raise and I did just that for an entire year the same schedule listed above. Then the day came for me to get a raise and on my review I was told that i didn't get enough credit card apps so they only gave me a 20 cent raise. From that day on I swore to work for a better company. I now work for a jewelry buisiness and even with it's cut throat mentality it's head and shoulders above anything kohl's has to offer. DO NOT WORK FOR THEM... EVER!!!!
7.25 Starting
7.45 ending
I worked at kohls for 2-2.5yrs and the management treated me like I was equal until I was getting four hrs a week and was being singled out at every chance I got.I was recently fired dont regret getting fired;however, Some of my co-workers waltzed in between 5-30 mins early and never got demonized but when I go in 1hr early I get critized about it by almost every employee. Guess they didnt give a f*ck about there job and was accepted while I felt like I was excluded from there little clique and when it came to promotions, the ones that kiss the bosses asses are the ones that get promoted and the hard working ones(like myself) dont get jack squat! My advice for anyone in north carolina that is in need of employment DO NOT APPLY FOR KOHLS! they arent a good company to work for....
Starting Salary:7.25/hr
Ending Salary:7.88/hr
I have worked at Kohl's for over 2 years. They are very inconsistent with the hours they give their employees, one week it's 25 hours and the next it is 4. Every single manager tells you something different, managers do not communicate with each other. They do not train their employees and just expect them to figure it out. I have asked several times to be cross trained and they tell me they are not hiring for that position and then hire someone new in a few months to do it. The managers never listen to employees about anything. Out of the 2 years I haved worked there I have only recieved a 1 dollar raise. They is no option/ growth to become higher in the company. They push you so hard to open credit cards for the customers. They even go as for to force the employees to apply for credit when they do not have any for the day.
I make 8.25 an hour and get 30 hours paid vacation a year.
At first everyone seemed nice and professional. Once you have worked there after a month or so, and you have a regular schedule, you see supervisors true colors. They are so disorganized and understaffed! ...Let me rephrase that. If they don't meet their sales goal, they don't meet payroll. Therefore, they purposely schedule less people for the floor departments. They work the people on the floor to death for minimum wage! They schedule one person to do three different departments which is insane! You have to have certain credit and email goals and they keep at you if you don't. I did not have any problems in that area at all, but you think they would compensate you for helping their store meet their goals! ...They do give prizes (with the "Kohl's name on it) for meeting credit goals. The inexperienced Assistant Store Manager is a control freak who so happened to land the position after it was vacated by the most awesome Asst Store Manager anyone could ever wish for! Now we have the ASM from hell! She is so inexperienced, plays favorites with mostly young male associates and gives them nearly 40 hours a week, and does NOT treat everyone equal. You're lucky if you even get 15 hours a week! If you are looking for a job to pay bills, this is NOT the place, but if you are looking for a job to pay for fuel for transportation, this may be it!
a measely 17 cent raise after 6 months!
The first week I was there was fine. Everyone was nice to me and the managers really didnt pay much attention to me. I was hired to work in the juniors department. My first day on the floor, I was on my own, no one trained me. I had to figure out what to do all on my own, and I was doing a good job. Then little by little things started sucking really bad. Instead of just working in the juniors department suddenly i was working three departments! Three! To one person! I dont know if you have ever been to a Kohls but the customers have no respect for the store, they leave piles and piles of clothing in the fitting rooms. That is 3 fitting rooms full of clothing that needs to be sorted through and put away, on top of all that you are responsible for providing excellence in customer service, so while you are trying to get your work done, about every few mins a customer is needing your attention. You also have to make sure all the folds are done and the department looks good. All this is fine if you are doing one department! I would be working the hardest I've ever worked trying and giving my 100 percent, and I still would be displeasing someone. The managers would either be ignoring my presence or complaining about something. At Kohls no matter what you do it is going to need to be re done in about ten minutes because customers are constantly messing up what you just fixed, which is understandable, but we were always under staffed so it made it hard to get everything done. Another thing that bothered me when I worked there is the schedule's! One day I would be working untill 1 a.m. and the next day I would have to be into work again at 8 a.m. giving me only time to sleep and go to work. They are horrbile to their employees! They dont care about you because you are dispensible to them, they could find someone new to do your job in five minutes, because of the economy. Kohls is an evil company, I dont reccomend working there or shopping there. They are constantly tricking you into thinking they are giving you a good deal when in reality you aren't, you could probably get the same shirt in a week from that store at 60 percent less then you spent when they sent you a coupon! They pretend to be a great company but they aren't. Working for them was the most horrible experience of my life. To top everthing off I was forced to quit by them, and I am pretty sure that is agaisnt the law. I worked so so so hard for them, I tried my best everyday and I think I was a very good employee, I feel like I was some kind of threat to them. The managers pullled me aside handed me a piece of paper and told me to write down that I was putting in my two weeks notice and to sign it. They told me that if I didnt do that then they were just going to fire me anyway, they tried to tell me that retail isnt for everyone and blah blah blah. I have no kind words to say about those people or the company itself. Dont work there!
GREAT MANAGEMENT GOOD BENEFITS EXCELLENT WORK LIFE BALANCE
ENDING 15.00
Great place with lots of opportunity. I really love it here!
$7.50 an hour.
It's a fast growing company so there is a lot of opportunity here but they run their stores very lean with a small staff and a few managers. This is a normal part of their business plan so there is often not enough staff and this makes it difficult to meet goals. There definitely is a lot of pressure to meet your goals.
Apart from the above, the culture of the store will come down to the tone set by the store manager. Some store managers work on the floor with the staff some you hardly see. Some are great at team building while others just ride you. Overall I think it's a good company but you have to be willing to do twice the work of a normal person.
My Salary is 43,000. Benefits are good plus you get a merchandise discount.
