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The experience you will have at Nordstrom will vary greatly depending on your store. Nordstrom really strives to deliver the best service to their customers but I would say this does not carry over to how they treat their employees. The level of caring for employees can be described as mediocre. There is always a lot of pressure to hit your targets. Buyers tend not to listen to store management which makes things difficult when it comes to providing customers with the merchandise they desire. Diversity it welcomed and dress is formal.
There are opportunities for advancement but Nordstrom is not a meritocracy at all. When it comes to promotion it's all politics. This is unfortunate because this sometimes allows unqualified individuals to move into management. I will say though that is it a prestigious retailer to work for.
Salary plus commission. Managers of higher volume depts make more money. I earned in the 40s-50s.