Top 15
Sears Employee Reviews

Why did you leave Sears?

Nordstrom is a growing company and I am looking for a place where I can be challenged and grow with the company.

sears Interview Questions

1. Tell me about your most successful customer service moment, where you clearly went above and beyond and made a customers day.
2. What negative thing would your last boss say about you?
3. What can you do for us that other candidates can't?
4. ....
See all 17 Interview Questions

More Employee Reviews

1. How has Sears prepared you in your career

It taught me about providing great customer service.

2. What was enjoyable about working at Sears

Growing the online business and re-shifting the business model. We are now 25% of sales and close to $850MM annualized. More than that has been working with the teams to shift priorities, staffing, etc... To support online.

3. Were you offered any advancement opportunities at Sears

No, because I did not stay there for long

4. What did you dislike about working at Sears

There are a lot of responsibilities but there is not enough time to complete everything.

Sears Info

Sears has its headquarters in Hoffman Estates, IL. The company was founded in 1886. Sears has yearly revenues of 38.25 Billion with approximately 274,000 employees. Sears is a publicly traded company, trading under the symbol SHLD. Follow Sears on twitter at @Sears. Read about the company culture, corporate mission, and discover any job openings at Sears, by visiting their career page. If you need help finding more information about Sears, visit their website.

Why you left

Nordstrom is a growing company and I am looking for a place where I can be challenged and grow with the company.

How did this career prepare you?

It taught me about providing great customer service.

Was this Review Helpful? Yes / No
Why you left

I had to go back to school, and wanted to concentrate more on my school.

Job Duties

Cashier/ helping people find what they are looking for

How did this career prepare you?

Team work and how to make friends easily

Rate your managers

We get along very good.

Suggestions for the CEO

Things like rearranging some clothes for people to see better, and also how to organize people when they are waiting in line for checkout.

Advancement opportunities

No, because I did not stay there for long

Was this Review Helpful? Yes / No
Why you left

School! I wasnt available when they needed me and had to quit

Job Duties

I was in charge of Men's dresswear

How did this career prepare you?

I have learned to have really good time management skills with organizing and putting clothes back where they belong. I got really good at clearing out the change rooms on time and making sure every customer gets treated with respect

Rate your managers

Great! They loved me, because I had two and would always fight for me because one was cash and the other was for men's dresswear

Suggestions for the CEO

I definitely improved my skills on men dress wear! I learned how to knot a tie and i am a quick learner! So i would definitly give my 100% here

Advancement opportunities

I was suppose to apply for the team lead at men's dress wear but school got in the way

Was this Review Helpful? Yes / No
Why you left

For a better future prospect with world renowned home renovation retailer.

How did this career prepare you?

Very helpfull to get in position with fast paced customer friendly enviornment , actucally its upgrading for my self.

Was this Review Helpful? Yes / No
Why you left

I recently left my job as a Fine Jewelry Sales Consultant at Sears Holdings Corporation to find better opportunities that will help me reach my career goals.

How did this career prepare you?

Sears taught me how to solidify my customer service skills. While working there I worked with a very diverse range of customers and I really learned to help them by listening to their needs. Also, at Sears I learned to balance my registers and be very accurate with my cash handling.

Was this Review Helpful? Yes / No
Why you left

I have found something that is better

Job Duties

Mostlly working with customers ,helping assisting them with their purchase and needs in general, recommending ner product and more

How did this career prepare you?

To put it simply i learned how to understand customers, their need how to handle them how to interact them in a positive and professional maner

Rate your managers

Not even once have we ever have had a proble small misunderstanding yes but even so they were very small mostly when i was starting

Suggestions for the CEO

I assisted in selling merchendisehe

Advancement opportunities

I was but, at that moment i was comfortable with responcibilaties and position i was at

Was this Review Helpful? Yes / No
Pros

Growing the online business and re-shifting the business model. We are now 25% of sales and close to $850MM annualized. More than that has been working with the teams to shift priorities, staffing, etc... To support online.

Was this Review Helpful? Yes / No
Cons

There are a lot of responsibilities but there is not enough time to complete everything.

Job Duties

I do the daily store deposit, count the store money, file, answer phones, assist customers with online orders and repairs, help customers with merchandise issues, mail the credit slips, and the list goes on.

How did this career prepare you?

Well right now I do the daily store deposit and I make sure that the money for the store is correct. So I count money daily.

Was this Review Helpful? Yes / No
Why you left

Looking to work for a company that is growth focused.

Job Duties

In charge of cross-functional strategically important projects.

How did this career prepare you?

Cross functional experience, leading people without direct supervisory responsibility.

Rate your managers

My relationship was based on mutual respect and I always had a voice that was sought regardless of whether my ideas were utilized or not.

Was this Review Helpful? Yes / No
Why you left

I wanted to change of retail

Job Duties

I was in charge of making sure others did their sales goal and taking care of customers

How did this career prepare you?

It helped me gain patience

Rate your managers

Perfectly, I never had a problem with any manager

Suggestions for the CEO

To not push employees as hard about credit cards, because then many of them would not push.

Advancement opportunities

Yes, for shift leader

Was this Review Helpful? Yes / No
Pros

Able to assist customers finding a range of televisions based on their interest.

Job Duties

Assist customers in knowledge of electronic merchandise, assist in helping at the cash register.

Was this Review Helpful? Yes / No
Why you left

Looking for better opportunity

Was this Review Helpful? Yes / No
Why you left

I want a new challenge and opportunity to further my goals

Was this Review Helpful? Yes / No
Summary

Learn alot over the years became a stonger person great customer service and driver.

Was this Review Helpful? Yes / No
Job Duties

I helped customers find their way around the store, answered questions about merchandise, I helped them find the right merchandise item for them, and I rang them up at the register.

How did this career prepare you?

Sears has prepared me for the server position because sears has a huge focus on providing exceptional customer service.

Was this Review Helpful? Yes / No
Pros

I greatly enjoyed working as a sales associate in the jewelry department. I enjoy the one on one personal connection I have with my customers. The best part of my day is watching a customer leave the store with a jewelry item in their hand and a smile on their face.

Job Duties

Straightening/cleaning the department, signing customers up to credit cards, signing customers up to rewards program, decorating department, checking in new incoming jewelry, diamond counts, assisting customers, checking customers out, taking links out of watches, taking in repairs.

Was this Review Helpful? Yes / No
Job Duties

Product sales, training new hires, problem solving , setting up new displays. Customer service .

How did this career prepare you?

By giving me the people skills and product knowledge to be seccsessful.

Was this Review Helpful? Yes / No
Pros

Being part of a quality team. We all really enjoyed our work.

Cons

Sometimes it would be frustrating mot having enough stock of popular items.

Job Duties

Customer service, pricing, displays, stocking, freight, inventory control.

Summary

Great. It was a friendly place and I had many opportunities to learn various aspects of retail. I enjoyed it a lot.

Was this Review Helpful? Yes / No
Pros

The ability to grow with the company. I had many challenging projects with goals. Accomplishing goals is a great feeling.

Cons

I wished the company was not so top heavy. By this I mean there is a large number of corporate employees, but not enough store level employees to make the company roar like it did in the past.

Summary

I worked there for over 17 years doing many different projects. I learned a lot and will use what I learned to advance myself in my next career.

Was this Review Helpful? Yes / No
Job Duties

Customer service, signing, displays, pricing, stock, freight, inventory control.

How did this career prepare you?

As this was one of my primary duties I learned a lot about procedures and the use of technology.

Was this Review Helpful? Yes / No
Pros

Being able to assist customers in finding the right merchandise or service, to exceed their need or expectation.

Cons

I do the best possible job for my employer, and put my personal feelings aside.

Job Duties

Greeting every customer, qualifying their needs, and matching that with the correct product or service, within the electronics dept.

Summary

It was rewarding work, serving customers and learning more about how retail satisfies their needs.

Was this Review Helpful? Yes / No
How did this career prepare you?

Dealing with deferent people provide excellent customer service and promoting credit card.

Was this Review Helpful? Yes / No