Top 25
Wal-mart Employee Reviews

Why did you leave Wal-mart?

I am leaving my current Job, because I truly feel as if I am ready for change. I truly loved my previuos job, but quite frankly there is more to life than Walmart.

wal-mart Interview Questions

1. If you find a problem going on with two different employees, what would you do?
2. Do you want to work at Walmart in hopes of advancing to a higher position?
3. Tell me about a time when you went above and beyond for customer service?
4. ....
See all 32 Interview Questions

More Employee Reviews

1. How has Wal-mart prepared you in your career

Walmart prepared me for the cashier position at Walgreens in numerous ways. It showed me that there are many different types of customers, that customers satisfaction should always come first, and that math is very, very relavant in this position.

2. What was enjoyable about working at Wal-mart

I find making a customer smile makes my nights go by a lot faster.

3. Were you offered any advancement opportunities at Wal-mart

I have always taken any challenge they have given me.

4. What did you dislike about working at Wal-mart

Nothing, I liked everything about walmart and the most is their better prices.

Wal-mart Info

Wal-mart has its headquarters in Bentonville, AR. The company was founded in 1962. Wal-mart has yearly revenues of 482 Billion with approximately 2,200,000 employees. Wal-mart is a publicly traded company, trading under the symbol WMT. Follow Wal-mart on twitter at @walmart. Read about the company culture, corporate mission, and discover any job openings at Wal-mart, by visiting their career page. If you need help finding more information about Wal-mart, visit their website.

Why you left

I am leaving my current Job, because I truly feel as if I am ready for change. I truly loved my previuos job, but quite frankly there is more to life than Walmart.

How did this career prepare you?

Walmart prepared me for the cashier position at Walgreens in numerous ways. It showed me that there are many different types of customers, that customers satisfaction should always come first, and that math is very, very relavant in this position.

Was this Review Helpful? Yes / No
Job Duties

Customer service, handling money, managing customers expectations.

Was this Review Helpful? Yes / No
Cons

Nothing, I liked everything about walmart and the most is their better prices.

Was this Review Helpful? Yes / No
Job Duties

The people I worked with and I enjoy working with other people I consider myself a people person.

Was this Review Helpful? Yes / No
Pros

I find making a customer smile makes my nights go by a lot faster.

Cons

I disliked the feeling of being exploited, the idea of knowing not everyone contributes to the team but you are expected to pick up the slack. Being thrown around to unfamiliar areas.

Was this Review Helpful? Yes / No
Job Duties

Scanning items to find prices, weigh items to figure out their unique price, count money, be precise, accept all tenders, people greet, move quickly and make sure to be friendly.

Summary

I would say it went pretty well. I think I gained a lot of experience and overcame a lot of my fears because of my employment at Walmart.

Was this Review Helpful? Yes / No
Cons

Not getting enough recognition when deserved, no matter how hard I worked I was still looked upon as being your average employee, when I went above and beyond.

Job Duties

I was a cashier. I dealt with money, made sure the customers had a good experience while shopping as I checked them out, and making sure that my area was nice and clean.

How did this career prepare you?

Being able to work with the public and having patience with the customers. Being able to become a hard worker and not letting anything no matter how bad it is get to you.

Was this Review Helpful? Yes / No
Job Duties

Coach and train associates to ensure the day to day activities within the department are implemented, implement price changes everyday, keep stock full, maintaining proper inventory levels, developing 30-60-90 merchandising plan.

Summary

It was very productive as I learned a lot about the retail industry and customer service, ability to address customers issues and concerns in a timely and effective manner.

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Pros

The opportunity to be a part of something larger than myself.

Cons

The minimal interaction with customers. Due to the fact that so many people are in a hurry these days, customers just come in and leave immediately and there is minimal interaction between customers and associates not at a cash register.

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Cons

I love it here at Wal-mart, I am looking for an opportunity to use my people skills and broaden my experience in a management position.

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Pros

Learned about inventory stocking customer service.

Cons

Employees that didnt put enough effort into there job assinments.

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Why you left

I am not leaving my current I am just wanting to move up in the company. To start a new chapter in my life.

Job Duties

My jobs in my current department are: SOrting freight, running the desk, keying rewrites, closing boxes, doing hosekeeping. Staying safe.

How did this career prepare you?

While working as an associate with walmart I have had the oppertunity to run my department wich includes rewrites, working with the asociates, making sure are sorter keepts running. Moving associates where the freight is. I also am a T3 Trainer which trains the assoiates new to our department.

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Job Duties

Staff pharmacist-filling and dispensing rxs, counseling ptients.

Was this Review Helpful? Yes / No
How did this career prepare you?

Fast pace environment prepared me for a grocery environment.

Was this Review Helpful? Yes / No
Pros

Working with amazing group of people that I work with, I have truly built some amazing friendships and enjoy going to work to see them.

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Why you left

Have experience in the department that is open and interested in advancing my career.

Job Duties

Stocking all freight that comes in every night rotating the stock getting picks out of the bins binning the overstock zoning the department.

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Pros

Working with people who genuinely care, working to provide good customer experiences.

Job Duties

Maintaining a clean work area, providing good customer service, and keeping an accurate till.

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Pros

What I found most rewarding is being part of a team, as well as a family.

Job Duties

My job duties are to work the register, stock merchandise, and most importantly give great customer service.

Summary

My time at wal mart has been great, ive learned a lot as well as met some great people.

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Pros

Getting the change to move up to the next level. And knowledge.

Was this Review Helpful? Yes / No
Why you left

I am looking to relocate to Boardman ohio and currently work in Greenville pa. I have been watching for an opening in another walmart store for quite a while and there never seems to be any.

Job Duties

Coaching and developing associates. Meeting fiscal goals, hiring and terminating associates. Customer issues. Cash office. Scheduling.

How did this career prepare you?

I have learned so many aspects of the retail business. I have developed my organization skills, conflict regulation, delegation to the correct employee to get the job done. Developing employees into leaders.

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Pros

I loved getting to help people with their problems. Knowing that I could actually help them was an amazing feeling.

Cons

I really didnt have many dislikes. I enjoyed learning new things as well as getting to work with man different personalities of people. I guess if I had o Choose I would be touching ha blood meat.

Job Duties

I was responsible for lisening to customer complaints and compliments as well as assisting in correcting an problems that they might have.

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Cons

Not being able to fully use my educational experience and degree. Not being able to use my skills to the highest level.

Job Duties

To provide high levels of customer service. Manage over 75 employees and conduct yearly evaluations with them. I also distributed disciplinary actions. Reviewed accounting documents looking for shortages and discrepicies.

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Pros

I found the customer and associate interaction the most rewarding and knowing that everything I do throughout my day is to help make the customer experience better and to increase sales.

Job Duties

I was a zone manger of home lines assisting in the operations of the departments.

Summary

My time at walmart was very well spent so far. I look forward to continuing to grow inside the company.

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Why you left

To find a job that is interesting to me

Job Duties

Sorting merchandise

Was this Review Helpful? Yes / No
Why you left

I feel like walmart gave me a lot of experience and educated me on how to deal with customers, handle products and customer satisfaction that I can furthur my experience in another store.

How did this career prepare you?

I dealt with a lot of customers during my time in walmart and I also know how to maneuver a cash register.

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Why you left

There is no opportunity for growth, Iwant to work with a company that values and appreciate diversity and also be able to build a career in the company.

How did this career prepare you?

Dealing with customer is what I value, a business is nothing without its customers . I was able to deal with customers from different culture , thus listening to them and satisfying them.

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Job Duties

Customer service and cashier balance drawer at beginning and ending of shift.

Was this Review Helpful? Yes / No
Pros

Seeing customers happy was the most rewarding for me working at walmart.

Cons

I liked working at Wal-Mart but my least favorite thing their was shipping. It was a repetitive job every day was the same, and I like having different things on my agenda every day.

Job Duties

I am a ship desk clerk for Wal-Mart and have been with the company for almost 14 years.

Summary

My time at Wal-Mart has been a fun-filled learning experience and I plan to move up as a manager sometime in the near future.

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Pros

Being able to help customers and providing fast and friendly services.

Job Duties

I was responsible for stocking merchandise, providing customer service, ringing up transactions, and maintaining the sales floor presentation.

Summary

It was very nice and rewarding. I was able to learn new skill sets such as time management. Also, I was able to expand more on my communication skills.

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Cons

I disliked the lack of motivation they gave. I want to move up in this world. I want to be somehting that matters. They just would not support the idea.

Job Duties

My job duties included giving out loans about $4000.00 each time to registers, manage and audit a podium for change. I was also in in charge of Cashiers and making sure they were performing there job correctly.

Summary

Overall, I learned alot of important qualities. I was taught how to count money properly, and how to be a better leader. I loved the customers and all the friends I made.

Was this Review Helpful? Yes / No
Cons

Nothing. I very much enjoy working for Walmart and am looking to further my career.

How did this career prepare you?

I have gained a lot of experience with retail and customer service. I have had the opportunity to supervise 50+ associates at a time. I have had experience with performance management to include hiring and firing. I have been responsible for both grocery and general merchandise areas of the store. I have also had opportunities to be responsible for instock, compliance, and feature management.

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Why you left

I am interested in a new challenge and opportunity in order to use my skills in another way.

Job Duties

Work at the till , greet customer aask them if they find everything and promote the walmart master card. I also worked as customer service associate , did returns and refounds , take customer complain.

How did this career prepare you?

MY time at wal-mart as a cashier permitted me learned more about customer service. It helped me to strengthen my communications skills and also my abilities to work as a team.

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Job Duties

The latest is overnight manager ensuring goods are processed onto salesfloor, customers are attended to, store maintenance is done.

How did this career prepare you?

Very well, learned a broad range of experience from grocery to hardware, inventory processes inclusive of overnight stocking.

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Pros

The great teamwork and the effort that each associate put in to keep the sales up. The bonuses that we received every 3 months for our hard work was also rewarding.

How did this career prepare you?

Working at walmart required a lot of patience. There were always customers who were irritated by the long lines, or if an item was mis-priced on the shelf. Working there helped build up my tolerance level and helped me to become extremely patient. It helped me to work in difficult situations and still be able to remain calm and respectful.

Summary

I enjoyed working at walmart but because they were short on employees, they began packing on extra hours and would not accomadate me with my school schedule.

Was this Review Helpful? Yes / No
Why you left

Pursue better opportunity

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Job Duties

Greeting customers. Informing customers.
Reserving items for customers.
Establishing or identifying prices of goods. Weighing fruits and vegetables and applying the price stickers. Keying in or scanning the price of merchandise.
Determining the total price.

Summary

Best experience a person can seek when it comes to a job all about satisficing others.

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Pros

The experience and getting to learn more about customer service. It's basically learn as you go. In the beginning, the nice customers would give you tips on certain things that they feel works and I experimented and kept going with what worked. I learned how to deal with irritable customers and what to do when a customer needs extra assistant.

Cons

The pressure to get apps for Walmart cards. It was becoming too much with the managers on my back every two seconds and I really don't like messing with peoples credit. I still asked for the card but I was not being super pushy like others were. Then there were hour cuts, I went from lots of hours to barely any and somehow the managers attitudes seemed to change after the management switched. I also wanted to get my smart serve and get a job in a restaurant where the work isn't as repetitive.

Rate your managers

In the beginning it was great, everyone was friendly and we all supported each other. In the end, when everything became disorganized, they seemed to cut the bond with the cashiers a bit for some unknown reason but things were not the same.

Suggestions for the CEO

Honestly, suggestions there were quite ignored. It was either their way or no way at all. I have attempted to make a few suggestions but it never really got anywhere. Though I felt there needed to be a lot of improvements. For example, the debit machines needed to be replaced as barely any worked half the time, then the system needed to be updated to something that shows all the prices of things and what has been scanned, that would avoid angry customers over something that was overpriced. Have more of a reward for signing up for the Walmart card, it use to be a 5 dollar gift card but that disappeared. They need to find something to lure people in.

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Why you left

I left my previous job because I was moving to a new city and there were no opportunities to transfer at that time.

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Job Duties

Merchandising, ordering, delegating tasks, following up on tasks, hiring, trainning, customer service.

How did this career prepare you?

Taught me to multitask, priotize, organizational skills, team work, and customer service.

Was this Review Helpful? Yes / No
Why you left

The pay was not enough, and the hours were not enough

Job Duties

Stocking Shelves, mopping floors, cleaning toilets

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Pros

Developing Associates and seeing them grow with the Company. Diamonds in the rough.

Why you left

After 21 years I am ready for a change. The company has changed and many changes are not changes I that support the basic beliefs the company was founded on and I believe in. I have been on the fence for last 5 years and feel it is time for us to part ways.

Rate your managers

Collaborative... Sharing what is working and what is not to better the business.

Suggestions for the CEO

I was getting Letters to the President about lines which were mainly occurring from 10pm to 2am when ROP had only 3 cashiers scheduled I tracked the letters and showed my MM the pattern most of the issue were occurring after 10pm. I told him I was going to extend some of the 4 hour shifts to 8 hour shifts so that we would have at least 5 registers open until Midnight and 3 registers open until 2am our Letters to the President were reduced by 13% the first week and by the 3rd week they were down 67%.

Advancement opportunities

I have always taken any challenge they have given me.

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Job Duties

Unloading trucks by labeling boxes through pallets, organizing the backroom, stocking the store,
construct sales displays, and taking out the trash.

How did this career prepare you?

It allowed to learn to easily adapt to any environment or conditions.

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Pros

Learn new things as an associate and helping the customers according to their need.

Cons

Their is no question about disliking the work. I like to work in walmart it makes me happy.

Job Duties

As organizing , zoning, keep the things neat and tidy.

Summary

Iam having a good time at walmart.Some times my shift changes according to the prioirity.

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Job Duties

Protection of company assets both internal and external.

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Pros

The team environment. I feel like I am part of a family with walmart. We are constantly working together. Whether its our blitz in a different departments to help ensure the shelves are stocked, or being asked to work in a different department an entire shift. We always work together to ensure the needs of the company are met. Also, the feed back from customers is rewarding.

Cons

Which manager is in that day. It is a balancing act. It is important to use my knowledge of what I know needs to be done while at the same time taking into consideration their needs that specific day.

How did this career prepare you?

I know that working as a team is very important to be successful as a flight attendant. As I mentioned this was one of the best parts about working at walmart. They also have teams within walmart. Such as the safety team, the MSP team, and the social team. I was a member of all 3 teams. Also the 4 years of customer service experience has prepared me for all types of situations.

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Why you left

I dont think I am fit for working in retail, I dont think retail works for me, There is so many metrics, I do not like the ideas of so many supervisor or bosses above me.

Job Duties

Superivise stafff, make sure the staff and employess fllow company policy.

How did this career prepare you?

Working in a fast pace and stressfull environmemt help me to be well alert, efficient and prioritize the task better.

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Why you left

Not enough hours

Job Duties

Store stocker

How did this career prepare you?

Desire to work any hours and help in anyway possible to learn and grow

Rate your managers

Just mostly working environment

Suggestions for the CEO

Got a chance to get some working experience

Advancement opportunities

Just working seasonal, which is what they were offering at time.. Took the chance, so could work

Was this Review Helpful? Yes / No
Why you left

I am seeking a career in the medical field utilizing my degree.

Job Duties

Duties include having great customer service. Filling produce and lifting 50 pounds daily.

How did this career prepare you?

I believe that walmart has helped me in the sense that it has prepared me with difficult situations with customers and associates.

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Pros

The most rewarding part was the interaction with customers.

Was this Review Helpful? Yes / No
How did this career prepare you?

Big box exposer to muti departments and managers. Fast pace and a ever changing environment, hands on customer care and customer satisfaction.

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Job Duties

My job duties were cashier, order filler, packer decaser and stocker.

How did this career prepare you?

It helped to manage time to get work done in a timely manner.

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Why you left

I will be graduating from ITT-Tech in July 2015, looking forward for a new and challenging position with the ability to grow with in the company.

Job Duties

I currently work in the Meat Department at Walmart, my jobs consist of many responsibilities, from quality control, customer service, inventory control, stocking and presentation, sanitation, time management, and teamwork.

How did this career prepare you?

At this time Walmart has many positions for me to learn and grow within the company for store layout planning and drafting, but my desire is to learn and become efficient in CAD to benefit the company I work for.

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Job Duties

I was a cashier for 2 1/2 years. Then I moved over to the photo lab where I assisted customer with photo orders and helping create memories. I also help customer service with returns/ exchanges and more and also when people order things online I help customers pick up orders.

How did this career prepare you?

I believe it prepared me because at walmart we confornt customers in a friendly way engage into a conversation and help the customer with anything they need help with and insure that they are completely satisfied before they walk out the door.

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Pros

Going home with a since of feeling like I had made a difference every day.

Job Duties

Supervisor over seeing associates were performing their job correctly.

How did this career prepare you?

Always putting customer service first and foremost. Making sure you are focused on having thright items and boosting salex.

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Job Duties

My main job duty was customer service. Making sure the customer was happy when they left our store. I dealt with the cash register, closing and counting the drawers daily. Customer Complaints. Working fast to make sure customers were in and out in a reasonable amount of time.

How did this career prepare you?

Almost all the time, Walmart is very fast paced, a lot of running around. Customer service is key.

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Pros

Performing and learning different transactions on different software systems , co-operation from associates , encouragement from store management to apply for challenging positions.

Job Duties

Accepting forms from customers to send/recieve money to/from different locations through western union , accepting requisition forms of different social services from customers and processing the application , performing credit card payments, returns , answering customer calls and finally duplicate key making , sorting out all items and making sure they are sent to their departments.

Summary

Good! Got an opportunity to become comfortable with customers and improved customer skills.

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Why you left

College Conflicted

Job Duties

Electronics but I did work at Pets and Chems and also grocery

How did this career prepare you?

Because I obtained general knowledge of the store and knowledge of multiple departments

Rate your managers

Great I loved them

Suggestions for the CEO

Well I did suggest a bulletin board for departments with a little to do list once

Advancement opportunities

I never applied for any advancements but I would be interested in so now If I got hired in.

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Pros

My full time benefits, as well as my discount, and working as a team with various departments. At Walmart we are all like family.

Job Duties

Supervising the cashiers, handling 4000 dollars in the podium stocking making new modular, cashiering stocking cleaning zoning and sorting items by departments and putting them away. Closing the front end and all registers throughout the store.

Summary

My time at Walmart very quick and I enjoyed it. There was always so many tasks to do. And so many positions to learn and do.

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Pros

The most rewarding thing while working at Walmart was making sure the customer was satisfied and had all their questions and needs met.

Cons

The high turnover rate. Because of the turnover rate customer experience with associates varied greatly.

Summary

It was an excellent learning experience and I enjoyed helping customers with their concerns and questions. Making sure their experience was excellent.

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Pros

Customer satisfaction when I resolve or help a situation.

Job Duties

As a customer service manager all job duties were and are ours.

Summary

My time at Walmart has been a great learning experence.

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Job Duties

Placed orders for merchandise, had a crew of 10 people and organized their daily tasks, made sure the department was shop ready.

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Cons

Occasional lack of clear cut direction given by management.

Job Duties

Department Manager - All day to day operations regarding the departments.

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Job Duties

I was an apparel associate. I ran the fitting rooms, answered phones, assisted customers in finding what they needed, unpacked freight, put out merchandise, replenished stock, organized and cleaned the sales floor.

How did this career prepare you?

I gained experience with customer service so I feel as though that would carry over into being a cashier and working with customers.

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Pros

The most rewarding thing about working at walmart is the experience you gain by helping customers save money and live better and the lessons you learn about product wants and needs.

Cons

The only thing I dislike about walmart is depending on how big of a store you work at you may have to transfer outside of your home store to be able to promote up, but that isnt an entirely bad thing because you gain experience at other stores who may do things differently than your home store.

Job Duties

I am currently inventory supervisor at walmart. The duties involved with this position include fixing on hand issues and ensuring that all products are made available to the customer.

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Summary

I think it was fantastic. I grew professionally and learned many things. I had regular customers who would come look for me and many that thanked me for the time and effort I put into helping them.

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Job Duties

Assisting management with supervsion of 40 employess in multilpe departments
making sure customers have a great shopping experience.

Summary

Gained knowlege about increasing sales and customers expection.

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Cons

What I dislike would be the short coverage but I made it work with the coverage I had.

Job Duties

My duties are making sure that at least five registers are audited that the cashiers are taking their lunches and breaks on time and making sure customer are experiencing the best service.

How did this career prepare you?

Working with customers understanding their needs.Giving assignments and following up on the results.

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Pros

As a customer I always use to wonder what the process to maintain such a huge store, now that I am actually working here, showed me how hard the associates and managers have to work in order to provide a safe and fully stocked store for our customers.

How did this career prepare you?

I learned so much, it gave me a motivation to keep learning more. Yet, there is always so much to learn here.

Summary

One of the most rewarding time of my life, I met some really great people. I am always learning something new.

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Pros

I was able to interact with different kinds of people. I enjoyed the customers I got to interact with as they went through my line.

Job Duties

I was a cashier, I rang up the customers with a friendly attitude and sent them on their way.

Summary

I enjoyed it, was excited to learn new things and meet new people.

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Cons

The thing that I disliked the most was the few times when no matter what we tried to do, we could not make a customer happy.

Job Duties

CSM and Accounting. Providing customer service, planning, providing cashier support.

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Job Duties

Replenish and stock shelves from freight deliveries. Assisting customer with item locations and providing alternative products for customer review.

How did this career prepare you?

Working the cosmetics dept to replenish the shelves and answering customer questions on some products.

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Pros

I enjoyed working for the company the people and the atmosphere, loved helping people.

Cons

Getting moved around so much that management wouldn't let me finish helping one person before I help the next.

Why you left

Family health.

Job Duties

Idk.

How did this career prepare you?

Most valuable was when I had a list of things to do and not enough time to do it before I went home.

Rate your managers

I would say very good teaching me things I didn't know and how to fix it.

Suggestions for the CEO

Yes some were implemented and carried out thru the yr.

Advancement opportunities

No sir I haven't.

Was this Review Helpful? Yes / No
Why you left

Have been there for more then 2 years and its time to grow and gain more opportunities in life.

Job Duties

I am a customer service associate, so it was my duty to that I behaved in a calm and civil manner to make the day run smoothly as customer satisfaction was always key. Not only did I have to ensure that customers needs were net, I had to stock freight and make sure the product was always on the floor.

How did this career prepare you?

At walmart there multiple times that I was placed under pleasure to perform a certain task. For example just recently I was told that my department had to Department manager and that I had to take charge till they find someone new. There was alot of pressure and stress to prove myself and to catch up to the expectations I was faced with.

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Pros

Gaining new skills, assisting fellow associates and interacting with customers.

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Pros

I think the most rewarding while working at Walmart would be working with associates and supervisors who always puts a smile on and are super positive about working for the company.

Cons

I do not dislike anything about Walmart, I feel like the company has given me the chance to grow as an individual and I have learned a lot there.

Job Duties

I worked full time in the cash office resetting registers, self-checkouts, doing paperwork dealing with the cash fund in out of the cash office. I also do everything I can to search for any missing money by going through more than hundreds of transactions.

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